Windows 10: Microsoft 5050 Keyboard Levelling

I bought a new Microsoft 5050 and immediately noticed that there is a leveling problem with the keyboard. I mean when I type the keyboard shakes due to a space form one the corners. One of the corners is not touching the desk surface.

:)

 

Wireless 5050 keyboard

Hello Jerry,

Thank you for writing to Microsoft Community Forums.

Please provide some additional information, so that we can assist you better.

1. What is the exact issues in the Wireless 5050 keyboard?
   
2. Please elaborate some more information when you say “I have to hit backspace to stop my Wireless 5050 keyboard from operating like spacebar”?
   
3. Are you not able to wake up your computer by hitting backspace?
   

You may refer the Microsoft article
user guide to know more about Wireless keyboard 5050.

If the issue still persists, reply to us with screen shot. Refer the suggestion from
Shawn ‘Cmdr’ Keene dated October 2nd
2015 on How to include a screenshot in your post.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator

 

Microsoft 5050 Wireless Keyboard & Mouse Not Detected

Hi,
Wireless Mouse and Keyboard 5050 not being detected. Can't re-install drivers as it says they are already on the system, but can't uninstall them either as they are not in my list of programs.
They are working...but I would like to be able to access the Mouse and Keyboard Centre program.
Also get an error saying it can't find MKCHelper.exe.
Anyone have any ideas, please?

 

Microsoft 5050 Wireless Keyboard & Mouse Not Detected

Hi,
I have a new Microsoft Mouse & Keyboard 2000 now.
Tried what you suggested with an old keyboard, connected the new one and it's a bit better.
I stll get an error saying the 'MKCHelper.exe' file is missing.
I still can't uninstall/reinstall Microsoft Mouse & Keyboard Centre, as it says it is on the PC, but is not listed in the list of software to uninstall.
When I slow the wheel scroll speed down, it works fine, but when I restart the PC I have to do it again, as it speeds up so much I can't control it.