Windows 10: Microsoft account doesn't recognize my Nvidia graphics card. Can't install Fornite

I got Fortnite for my smartphone, to play with my nephew but it seemed underpowered. I decided to install on my old laptop out of storage. It has an Nvidia 940MX card, which should be enough. I had to re-install Windows10 and everything went well. Except that apparently the Intel Core i5 7th Gen CPU has a built in video "card", so when installing Windows, it only recognized the inferior built in Intel video extensions. No problem, I downloaded the Nvidia drivers, all went well. Except now that I go to the Microsoft store to download Fortnite, it says my laptop is unable to run it. I check my account, and it shows my connected device only shows the inferior Intel GPU. I have no idea how to update this on my Microsoft account. If I can't get this to run, I'm going back to linux. I only brought Windows back for Fortnite. Linux never presumes to know better than me what hardware I have, and refuse to install something, because the data in the database match.

:)

 

Windows 10 Upgrade Not Recognizing new Graphics Card

Hi Michael,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Did you removed the NVidia graphics card before installing Radeon graphics card?
• Is Radeon HD graphics card externally installed or internally installed?

I suggest you to uninstall the Display adaptors (NVidia) drivers and check if it helps. Kindly follow the steps to uninstall Display drivers.

• Press Windows key + X and select
  Device Manager.
• Search for NVidia Display Adapters and expand it.
• Right click on the display driver
  and select Uninstall.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you

 

Nvidia graphics cards not recognized by claymore

I am using Windows 10. I have installed 10 identical type Nvidia graphics cards. I am using ASRock H110 PRO BTC+ motherboard. It can handle up to 13 graphics cards. I have 2 power supplies and all 10 cards are spinning and have new drivers installed. when
I open claymore mining program it only recognizes 7 of the cards. how can I get it to recognize the extra cards?

 

Nvidia Graphics Card

Hello Brian,

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on the Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.