Windows 10: Microsoft account hacked and admin email address changed

In the span on 10 minutes I got a verification code sent to me, was alerted of a suspicious sign on, and lost control of my microsoft account. I'm still signed into the account on my pc and can access my things, but I can't sign into my account any time it asks me for my password. I've called 5 different microsoft support lines but have been turned away by the bot service before I'm able to get in touch with a real person each time. I don't know what else to try. I've had this account for over 10 years - please help.

:)

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Changing a hacked email address associated with Windows 10 account

Hello - I had a email address ( *** Email address is removed for privacy *** - YAHOO ) that has been hacked. I now have a Gmail account and all of my personal accounts have been changed. The last remaining one is my Windows 10 account. I have used the form provided by Microsoft to confirm
my account (which of course uses the hacked email account to confirm) and they have responded that they cannot confirm my ownership...yet I have no problem logging into Windows 10 - although my Office Outlook 2010 is pretty much dead in the water. I need to
find out if there is a way to associate my Gmail account to my Microsoft account and dump the hacked sbcglobal.net one. Any good suggestions ? Hopefully I can get an answer on my Outlook.com account. Thank you in advance - Steve in Kentucky

 

change email address for Microsoft account

Hi Keith,

To better understand the concern, we’d like to know the following information:

• Are you trying to change the email address while retaining the information you have on the Microsoft account?
• On which Microsoft platform are you trying to change your email address (Xbox account, Outlook account, Community Forum)?

We'll be waiting for your response.