Windows 10: Microsoft account hacked by rambler.ru

Hi ,My microsoft account *** Email address is removed for privacy *** got hacked by rambler.ru . It had Minecraft in it and I want to migrate the game to some other account which I can create.Again, I do not wish to change my address and all but just want to migrate Minecraft to another gmail address. Please help. Also I do have access to the following Mail Address.Devel.

:)

 

My Microsoft account got hacked by a rambler ru

Can I trust that Microsoft will notify me about transferring my data and purchases from my hacked account all the way to a brand new one? I tried to use the recover form a few times now, but the only replies I've been getting is that the information that I provided about my hacked account was not enough to confirm my ownership, especially since the hacker changed the original email address of said account. All the information I provided was accurate to what I remember, yet I'm still being told that it wasn't enough to validate account ownership.

 

My Microsoft account got hacked by a rambler ru

It began a few months ago when I noticed my PC notifying me to log my Microsoft account back in, and when I tried to log it in a message popped up saying that my account did not exist. Only then when I checked the emails from my dad's Outlook, I realized that my Microsoft account's email address had been changed. The changed address ended in "@rambler.ru", and I learned from a friend that it was a malware from Russia, and not a person. For additional information, my Microsoft account is also used for playing on my Xbox as well as Minecraft Java Edition (I purchased the game from Minecraft's website around 2021), and the username is RetsukoHQ. (For safety and privacy reasons I will not mention the original email address of the account I'm trying to recover) As of now, I also noticed that the hacker of my account had changed the email address again to "*** Email address is removed for privacy ***". Before the hacking happened, my account was often used for playing Minecraft Java Edition. So far, me and my dad's efforts in trying to recover my account have been unsuccessful. I've tried the recover form a few times but it's not exactly helping me. If it's possible, I would like to transfer my purchases and data transferred from my hacked account to a new account, I just want to play Minecraft again and at this point I'm losing my hopes.

 

My Microsoft account got hacked by a rambler ru

Hi,

I am R. Cord, Independent Advisor.

I hope you are doing well.

I honestly understand your frustration,

here as we are all users just like you, we can only help with advice, all sensitive information should be treated with Microsoft, only they can check your account data, if you have already proceeded all forms, wait for answers, Microsoft will soon give answers to the case.

What I can recommend is that next time, do not download or install third party software without origin, beware of suspicious links, and promises of dubious apps, keep your password safe formed of letters, numbers, symbols, keep your pc always up to date and with the Antivirus also with updated.

Get more help!

Get help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

https://support.microsoft.com/en-us/sbs/account...

https://support.xbox.com/en-US/help/account-pro...

I wish you luck, and hope you resolve your situation.

Sincerely,

R. Cord