Windows 10: Microsoft account Hacked cant log in Minecraft

Hello Microsoft community,recently my Microsoft-Account got hacked and the hacker changed my passwort not my e-mail, I dont have Access to my account anymore and I when I try to reset my passwort it wants a authenticator code from me wich I used to have but the hacked somehow deleted it. I have all the information for the account and only use it for minecraft, I tried contacting support and send out a LOT of recovery forums but microsoft just ahs a lot to do or is ghosting me. Evry other method like send a code doesnt work beacause the hacker did somthing i dont know what so it says examplemai

:)

 

is my minecraft account hacked?

Hi, my name is Kelly, and I'm an independent consultant and I'm here to help.

It's possible that your Minecraft account has been hacked, especially if you don't recognize the email address associated with it. Here are some steps you can take to try to regain access to your account:

Reset your password: Go to the Minecraft website and click on "Forgot Password." Follow the prompts to reset your password. Make sure to choose a strong password that you haven't used before.

Contact Minecraft support: If you're unable to reset your password or suspect that your account has been hacked, contact Minecraft support. They may be able to help you recover your account or provide further assistance.

Check for unauthorized purchases: If someone has hacked your account, they may have made unauthorized purchases using your payment information. Check your payment history to make sure there are no unfamiliar charges.

Enable two-factor authentication: Once you regain access to your account, enable two-factor authentication to add an extra layer of security. This will require a code to be entered in addition to your password when logging in.

It's also important to make sure your computer and any other devices you use to access Minecraft are secure. Run a virus scan and make sure your operating system and other software are up to date with the latest security patches.

 

Minecraft account hacked and email taken off Microsoft account?

Hi

Welcome to Microsoft community.

I empathize with your emotions and your current circumstances. Having your account hacked and losing access to a game you've invested so much time into can be very frustrating.

Here are some steps you can take:

1. Recover your Microsoft Account: Visit Microsoft's account recovery page at Recover your account and follow the prompts. You'll need to provide as much information as possible to prove that you're the rightful owner of the account. This could include the phone number linked to the account, the answer to your security question, etc.
   
2. Report the issue to Mojang: Go to Mojang's help page at https://help.minecraft.net/hc/en-us/requests/new and select "Report a Minecraft Login Issue". Provide as much information as possible about your account and the issue you're facing.
   
3. Check your email account: If your email account associated with your Microsoft account has been compromised, you may need to work on recovering that first. Check with your email provider for their account recovery options.
   
4. Secure your account: Once you regain access, change your password and add two-step verification to prevent future unauthorized access.
   
5. Contact Microsoft Support again: While it's frustrating to not be able to speak to a live person, trying to reach out to Microsoft Support through online channels. This is a dedicated page for Minecraft support at https://support.microsoft.com/en-us/contactus/minecraft/
   

I hope this helps and you're able to recover your account. Good luck!

Please let me know if you need any further assistance. Thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Microsoft and minecraft account hacked

Hi my microsft account was recently hacked unsuspectedly. My minecraft account by the name of "yumsarah" was hacked as well and i cant get access to hit as the email and password have been changed. They've changed the skin and everything i ever worked for on it in the past 3 or 4 years ive had it. Please i need a way to access it again urgently and i dont know what to do. I had to create a new microsoft account and everything.