Windows 10: Microsoft account has set my age to 7 years old???

Dear Microsoft and Community, Despite being logged into my Microsoft account, it does not let me update my age. For some reason it has my birthday as 2015?? I noticed this when I started to get permission issues when attempting to log into my outlook account. I followed the Microsoft Answer steps provided in How to change a birth date on a Microsoft account and they are not helpful. The instructions do not create a solution...How to change a birth date on a child's Microsoft account Using the adult Microsoft account, sign in to Manage child accounts. Select Edit

:)

 

Windows store hides preview images for age reasons even though my account's birth year is over 30 years old.

Hello Jiggs,

For us to further assess on this issue, kindly provide answers to questions listed below:

• Is you account associated to any Family Feature that might be restricting your Browsing options
  on Windows Store?
• When did this issue start to occur?
• What are the troubleshooting steps you have done so far?

In the mean time, we suggest that you restart Windows Store, to ensure that your current age settings is applied. Here are the steps:

• Press Win+R keys to open the Run dialog.
• Type WSReset.exe and click OK.

The WSReset tool will reset the Windows Store without deleting installed apps.

Let us know the outcome, or if you need further assistance.

 

Web Blocking for an 8 Year Old

Your suggestions have not solved my problem yet. But, I first have a more basic problem.

I went to the suggested site and then set up an account for my 8 year old son and signed him up for an email account as a family member. I received an email welcoming him to the family and he shows up in my family list. I turned on the age appropriate
restrictions and listed cnn.com to block. when I go to his account, there are no restrictions at all. I can get to cnn.com and I can go to sites about **** for teens. What am I doing wrong? Is thee a setting I am missing?

 

Windows 10 Old Microsoft account issue.

Tom,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

Since the issue is still facing, you may try the below steps and check.

Step 1: Change your old account type from Microsoft account to Local account and then delete this old account by logging into some administrator account.

To switch to a Local Account follow these steps:

• Login to your old account.
• Press “Windows key +X”.
• Go to Settings
• Choose Accounts and then select Other User Accounts towards the left.
• You will get an option “Switch to a Local account” right below your user account name.
• Select “Switch to a local account” option.
• Enter the required details.

Step 2: Login to some other account which has administrator privilege and delete the old account.

• Click on Start and select
  Settings.
• Click on Accounts.
• Now select Family & other users.
• Here you find your old account, just select and click on
  Remove.

Hope this helps. Please do let us know if you need any further assistance.

Thank You.