Windows 10: Microsoft account lock screen sign in is not working

Discus and support Microsoft account lock screen sign in is not working in Windows Hello & Lockscreen to solve the problem; Please fix my problem... Discussion in 'Windows Hello & Lockscreen' started by SHAMBHU RAJE, Feb 21, 2025.

  1. Microsoft account lock screen sign in is not working


    Please fix my problem

    :)
     
    SHAMBHU RAJE, Feb 21, 2025
    #1

  2. Windows Spotlight - Lock Screen image will not show on Sign-In Screen

    Hi Bastet and Paul Black,

    Thanks for such a quick response! I had tried the steps involved in Brink's tutorial already (both manually and running the .bat file, just in case), but I've given them one more try just to see if it worked - no luck, I'm afraid! While Spotlight itself works on the Lock screen, as soon as I press a key to move to the Sign-In screen to enter my PIN, it changes back to a plain flat-colour background - and that's even with "Show lock screen background picture on the sign-in screen" enabled under Personalization.

    If I set this to 'disabled', the Spotlight image shows on the Lock screen but not the Sign-In screen.
    If I set it to enabled, both Lock and Sign-In show as a plain flat-colour background.


    Hi Dalchina,

    Thanks for this suggestion as well - I've tried this too (both enabling and disabling the registry key). It seems to get me one step closer. If I create and set 'DisableLogonBackgroundImage' to '1' under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System, then the outcome of "Show lock screen background picture on the sign-in screen" under Personalization seems to have a different effect. Regardless of whether "Show lock screen background picture on the sign-in screen", the Spotlight image shows on the Lock screen. However, it still doesn't show on the Sign-In page. That's still just a solid colour.

    Do I want DisableLogonBackgroundImage to be 0 or 1? I guessed 1 as I figured that was a 'disable' key - kind of like a double negative Microsoft account lock screen sign in is not working :)

    And with HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SystemProtectedUserData\<your account's SID key>\AnyoneRead\LockScreen, there's the HideLogonBackgroundImage key - which I guess should be set to 0?

    I feel like it's just got to be one darn registry key somewhere to fix this, but I've got no idea where to look!

    Apologies - I know this is all very trivial but it's irritated me enough that it's getting personal now *Wink
     
    musiclover99, Feb 21, 2025
    #2
  3. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Feb 21, 2025
    #3
  4. dacrone Win User

    Microsoft account lock screen sign in is not working

    different lock screen and sign in screen?

    Step 2b is labeled as Change the Login Screen Image, but the steps show you how to change the Lock Screen image. Step 2a is irrelevant. It only tells you how to change the desktop background.

    What I want to do:
    Set Spotlight as the LOCK Screen Image(s) - Done
    Set the Win 10 Hero Image as the SIGN IN Screen Image - This is the one that shows after you click on the lock screen and you are able to type your password. If I uncheck "Show Lock Screen Image on Sign In Screen", it shows a solid blue background behind my Password box and user image. This is what I want to change to the Hero Image....
     
    dacrone, Feb 21, 2025
    #4
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Microsoft account lock screen sign in is not working

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