Windows 10: Microsoft account log in button disappear bug problem

Originally when I try to log into my Microsoft account there is this button called “Other ways to log in” After this button is clicked it will show as below which allows you to log in with advanced security optionsex: emailBut after I log into Microsoft Authenticator app and goes to the website to log in again the “Other ways to sign in” button become “use my Authenticator app” I did not turn on two factor authenticator, just log into Microsoft authenticator app” Then I open authenticator app to log out my account expecting the “ Use my authenticator app” button will turn back to “ Other w

:)

 

Problems logging in to account

Hi Suzanne,

Thank you for contacting Microsoft Community. I understand that you have an issue with logging in to Microsoft Account. I will surely help you to fix this issue.

To understand the issue better, let me know what is the complete error message you get while logging in to Microsoft Account?

This issue could have occurred due to incorrect Microsoft Account Settings.

Try the steps listed here:

Method 1:

I suggest you to sign in to your Microsoft Account directly and check if you face any issues.

How do I sign in to my Microsoft account?

Sign in to your Microsoft account dashboard

Method 2:

If the issue persists, I suggest you to try the steps in the article which will help you to identify and fix some problems with the
Microsoft Account.

You can't sign in to your Microsoft account

Note: Try the steps which you have not tried before.

To resolve the issue related to Microsoft Office 2016, I suggest you to post the query in Microsoft Office 2016 forums.

http://answers.microsoft.com/en-us/office/forum/office_2016?tab=Threads

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Account problem

Aslam,

Yes, the procedure is complex but I split it into individual steps that, I believe, can be followed by anybody.

Booting into Safe mode is explained in section 3. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

Getting into the built-in Administrator account is explained in section 4. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

Any local account and any MSAccount can be made a "Standard" account or an Admin account. You need to be logged in to an Admin account in order to raise a Standard account to Admin status.
- Once you are logged in to one of the Admin accounts that I suggest that you create, you can go to Settings, Accounts, Family & other users so that you can select the account you want to raise then click on the Change account type button that appears.
- Be wary of promoting then relying upon the current problem account because its user profile might be damaged. I cannot say that it is definitely damaged but only that something has gone wrong.

Denis

 

Can't log into OneNote and other apps. Problem with accounts?


I tried what you suggested.

Went to user account and clicked link to use Microsoft account to log in.

email and password accepted at first. Then there was a reprompt for the password and this time the password was NOT accepted. Perhaps the first entry hadn't really been accepted - maybe that was the reason for the reprompt. No way to tell. The result was the same as trying to get into OneNote.

Wierd. wierd.

Has anyone heard of a bug in the Windows 10 Microsoft account login? I did find references to a bug at other sites but cannot find that site again.

Thanks for trying, MountainDoc.