Windows 10: Microsoft account logon problem

DougGow · Dec 6, 2020

Used my laptop on Friday no problem, but today when I tried logging on it said it was an incorrect password. I double checked e-mail and password, Caps Lock was off and language was EN. Went onto my ipad and had no difficulty accessing my Microsoft account, so whilst on there I changed my password, but I am still unable to logon on my laptop. Any ideas?

:)

Addie · Dec 6, 2020

Cannot link/add my Microsoft Account to Local Account

Hello Ken,

Im using Win10 Build 1607 with all latest update.

I also run all related troubleshooters:

Windows Update

Store Apps (says i have to login in my microsoft account but thats the problem, i can't)

Microsoft Accounts

No Problem found. Also the suggestions from Microsoft didnt helped.

Parth P Patel · Dec 6, 2020

Microsoft Live logon requirement

Hi Tom,

Thank you for posting on Microsoft Community. I understand the inconvenience you faced. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

Are you referring to Microsoft User account by saying Microsoft Live logon?

Have you created any Microsoft User account on your PC?

If you don’t want to use Microsoft User account, you may use local User account for log-in. To do so, kindly follow the below given link:

http://windows.microsoft.com/en-in/windows-10/create-a-local-user-account-in-windows-10

to automatically log-on, I suggest you to follow the below given steps and check if issue is resolved:

Press Windows key + R to open Run.

Type netplwiz into the Run bar and hit Enter.

Select the User account you are using under the User tab.

Uncheck "Users must enter a user name and password to use this computer" checkbox and click on
Apply.

Sign-out and sign-in again to check if issue persist.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.

gtadamsesq001 · Dec 6, 2020

Microsoft Account Logon

I just upgraded from Windows 8.1 to Windows 10. I previously had two Windows accounts; my Microsoft Account and a Local Account.
I decided to only use the Microsoft Account and deleted the Local Account (at least I thought I deleted it).
I have the computer set up to bypass the logon screen, however, when I restart the computer the logon screen shown no picture; "George", and says “The user name or password is incorrect. Try again.” When I click OK, it shows two logon options in the
bottom left corner; one for my Microsoft Account (showing my picture and "George Adams", and one below it with no picture for "George", which I presume is a Local Account.
Apparently there is something in the Registry that shows that a Local Account still exists.
How do I get this Local Account completely deleted so the logon will only recognize my Microsoft Account?

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