Windows 10: Microsoft account recovery. No reply

Hello, I am trying to recover my account password after doing a bios update through windows update which has made my account pin unavailable. I have tried to reset my password but I’m not receiving any emails from Microsoft to the email address attached to my account.I have filled out the account recovery form to a different email address but have not received a reply from the accounts team. It has now been 6 days since I sent the first account recovery form was submitted. Problem is that I can’t talk to Microsoft all support phone numbers lead to the support webpages and I’m not getting a rep

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Recovery and account

Hi Sarang,

We appreciate you for being a part of Windows 10.

I understand that you have upgraded to Windows again after performing reset.

Have you tried to restart the system again to check whether the Windows 10 is downgraded to previous version?

I suggest you to follow the below steps and check if it helps.

Step 1:

As the Windows 10 creates the new user account automatically, I suggest you to run the Microsoft account troubleshooter and check if it helps.

Refer to the following link to download and run the
Microsoft Account troubleshooter:

Microsoft Account Troubleshooter

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Step 2:

As you have linked your Microsoft account in Windows 10, I suggest you to switch back to the local account if you wish.

How to switch to a local account from Microsoft account.

• 
  Press “Windows + I” keys to open settings (When you get the error “Critical error-start menu and Cortana not working”).
  
• 
  Select Accounts.
  
• 
  On the right side, it will show your current account with an option "Switch to a local account”.
  
• 
  Select “switch to a local account” and follow the steps to switch your Microsoft account into a local account. Once this is done your Microsoft account is safe and not linked with that computer anymore.
  

Note:

• 
  You may not delete the recovery drive, as it will help you to recover the Windows in future if the Windows is not working properly.
  
• 
  If you are using Microsoft account to login to Windows 10, there is no option to disable the password and sign in to Windows 10 directly without entering password. If you are using Local account to login to Windows 10, you can
  disable the password and sign in to Windows 10 directly without entering password.
  

Reference: Please refer to the below article and check if it helps.

Recovery options in Windows 10

Recovery options in Windows

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Microsoft Account Recovery

It seems every time I have to go some place requiring my Microsoft Account, I have to verify and then wait for what seems like forever. Here are the steps I use to recover my account and the issues I am having problems with:

After entering my user name and password, I get a window for Verifying:




Here I click on "Verify" and get a new window.



I selected "I don't have these any more" and get the next page.



The top email was correct so I entered a contact email and the next step is where I get stuck.
I would have entered "RVkWp SKY3S" Note the caps and small letters.
After clicking next I get a red note saying it was not entered correctly. I must have tried this 20 times and it always indicates it was entered incorrectly.

I sure could use some advice.

Thank you.

 

Recovery of Microsoft Account, Impossible?

Hi,

You may need to reset your password for you to access your account again. To efficiently assist you, we'd like to gather more information:

• Are you getting any error messages when you tried to login?
• Which build and version of Windows 10 are you using?
• Are you trying to log in to your Microsoft Account or to your Windows 10 local account?
• Have you tried resetting your password?

Meanwhile, if you're trying to log in to your Microsoft Account, we suggest that you follow the steps in this

forum article shared by PaulSey on how to reset your password and recover your Microsoft Account.

If you're trying to log in to your Windows 10 local account, we suggest that you perform the instructions in this

article on how you can reset your Windows 10 local account.

If the issue still persists, we recommend that you follow the steps on how to recover your Microsoft Account by clicking on this
link.

Keep us posted if you need additional help.