Windows 10: Microsoft Account service can't connect when using OpenVPN

This issue goes for a long time, now. It has been repeatedly reported on Feedback Hub, has been fixed and it broke again.

The problem can be described simply: if you connect through OpenVPN, Microsoft Account connection page simply doesn't connect; which means that you can't connect to Microsoft Store, can't use Xbox app and will likely receive the message "Repair your account" if you use an online user account on your PC instead of a local accountdon't.

Anyone experienced this?

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:)

 

OpenVPN connected. No DNS resolution

ISSUE

OpenVPN is getting connected. But sites are not resolved

DESCRIPTION

Our organization have an OpenVPN Neth server with limted server and site access. Some Windows 10 Pro machines are able to access the servers and sites after connecting to the VPN server, some are getting connected but have DNS resolution issues. We are not
able to access anything from those machines. There are no issues with other OS too.

ERROR

ERR_NAME_NOT_RESOLVED

WHAT I HAVE TRIED

• Tried access with different web browsers.
• Cleared browser cookies and data
• Changed DNS in network adaptor settings
• Flushed DNS

Are there any fixes for this issue?

 

Creating or signing in to microsoft account

Hi Gloria,

The error code that your are getting when adding an account is usually caused by the following:

• Your phone has an incorrect date and time set.
• You do not have a data connection.
• Your phone is in a "bad state."

We suggest that you follow the steps on this link to set up your Microsoft
Account on your device.

Keep us posted for further assistance.

Regards.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.