Windows 10: Microsoft account used to set up laptop and now laptop has a pin which we don't know as its...

Discus and support Microsoft account used to set up laptop and now laptop has a pin which we don't know as its... in AntiVirus, Firewalls and System Security to solve the problem; Hello, We have a laptop and its locked with the pin, the number associated is an old number and its a former employee who can't remember the pin. We... Discussion in 'AntiVirus, Firewalls and System Security' started by EllieBL., Feb 2, 2024.

  1. EllieBL. Win User

    Microsoft account used to set up laptop and now laptop has a pin which we don't know as its...


    Hello, We have a laptop and its locked with the pin, the number associated is an old number and its a former employee who can't remember the pin. We cannot get access to the laptop at all without knowing this pin. How do we get past this?

    :)
     
    EllieBL., Feb 2, 2024
    #1
  2. Dyan Rey Win User

    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, Feb 2, 2024
    #2
  3. i have set up a laptop for my son using his email, whenit asks to install programs it asks for a pin for my account and i dont know how to take it off please help

    Hello Jacob Tan1,

    Welcome to Microsoft Community.

    It sounds like you're encountering an issue where your Microsoft account's PIN is being requested when installing programs on your son's laptop. This usually happens when your Microsoft account is set as the primary or administrative account on the laptop. To resolve this, you can either remove your account from the laptop or change the account type for your son's account. Here's how you can do it:

    1. Change Account Type:
      • Go to Settings on the laptop.
      • Select Accounts, and then Family & other users (or just Other users, depending on the version of Windows).
      • Find your son's account and click on it.
      • Select Change account type.
      • If your son's account is set as a standard account, change it to an administrator. This will allow him to install programs without needing a PIN from your account.
    2. Remove Your Account:
      • In the same Family & other users section, find your account.
      • Select your account and click Remove.
      • Note: Before doing this, make sure your son's account has administrative privileges as described in the previous steps.
    3. Microsoft Family Safety:
      • If your son's account is a child account under Microsoft Family Safety, you might need to adjust the settings in your Microsoft Family account online to allow him to install apps without approval.
    4. Reset PIN:
      • If you prefer to keep things as they are but need to reset your PIN, you can do so by going to the sign-in options in your account settings and choosing to reset your PIN.
    Thank you for your patience and understanding!

    Best wishes

    Manson | MSFT Microsoft Community Support Specialist
     
    Manson - MSFT, Feb 2, 2024
    #3
  4. Callender Win User

    Microsoft account used to set up laptop and now laptop has a pin which we don't know as its...

    will FF lockwise work from my laptop. Have IP, don,t carry or use it.

    Not alongside passwords but you can save secure notes containing that information.

    Microsoft account used to set up laptop and now laptop has a pin which we don't know as its... 278177d1589155384t-will-ff-lockwise-work-my-laptop-have-ip-don-t-carry-use-notes.jpg

    If you install the extension in Firefox on all machines you just need the one master password to login and access all passwords.

    There's also a portable app that you can download or run from USB to access your data. Requires email confirmation on first use:

    Here's that app with the note I just saved.


    Microsoft account used to set up laptop and now laptop has a pin which we don't know as its... 278178d1589155583t-will-ff-lockwise-work-my-laptop-have-ip-don-t-carry-use-pocket.jpg

    App is here but needs a Lastpass account set up via browser extension in order to import data.

    https://www.softpedia.com/get/Securi...m-Pocket.shtml
     
    Callender, Feb 2, 2024
    #4
Thema:

Microsoft account used to set up laptop and now laptop has a pin which we don't know as its...

Loading...
  1. Microsoft account used to set up laptop and now laptop has a pin which we don't know as its... - Similar Threads - Microsoft account used

  2. Forgot which email account used setting up laptop and now need bitlocker password

    in Windows 10 Gaming
    Forgot which email account used setting up laptop and now need bitlocker password: Hi, I set up a laptop for my father and we can't remember which email account we used. He came to use it today and it has the bitlocker password required screen on. Ive searched through countless messages to him and tried the email account I used to set up his microsoft...
  3. Forgot which email account used setting up laptop and now need bitlocker password

    in Windows 10 Software and Apps
    Forgot which email account used setting up laptop and now need bitlocker password: Hi, I set up a laptop for my father and we can't remember which email account we used. He came to use it today and it has the bitlocker password required screen on. Ive searched through countless messages to him and tried the email account I used to set up his microsoft...
  4. Microsoft account used to set up laptop and now laptop has a pin which we don't know as its...

    in Windows 10 Gaming
    Microsoft account used to set up laptop and now laptop has a pin which we don't know as its...: Hello, We have a laptop and its locked with the pin, the number associated is an old number and its a former employee who can't remember the pin. We cannot get access to the laptop at all without knowing this pin. How do we get past this?...
  5. Microsoft account used to set up laptop and now laptop has a pin which we don't know as its...

    in Windows 10 Software and Apps
    Microsoft account used to set up laptop and now laptop has a pin which we don't know as its...: Hello, We have a laptop and its locked with the pin, the number associated is an old number and its a former employee who can't remember the pin. We cannot get access to the laptop at all without knowing this pin. How do we get past this?...
  6. Used wrong microsoft account when setting up laptop

    in Windows 10 Gaming
    Used wrong microsoft account when setting up laptop: I have just brought a new hp laptop and when setting up device I used the incorrect email address, now I can't log into laptop because it's not my email address. Please help...
  7. Used wrong microsoft account when setting up laptop

    in Windows 10 Software and Apps
    Used wrong microsoft account when setting up laptop: I have just brought a new hp laptop and when setting up device I used the incorrect email address, now I can't log into laptop because it's not my email address. Please help...
  8. The login for my laptop has changed from a password to a pin. I don't know my pin and don't...

    in AntiVirus, Firewalls and System Security
    The login for my laptop has changed from a password to a pin. I don't know my pin and don't...: I was using my laptop and usually login with a password. It timed out and I tried to log back in about 5 minutes later and the login required a pin instead of a password. I didn't change anything and don't know what my pin is. I would like to change back to my password but as...
  9. The login for my laptop has changed from a password to a pin. I don't know my pin and don't...

    in Windows 10 Gaming
    The login for my laptop has changed from a password to a pin. I don't know my pin and don't...: I was using my laptop and usually login with a password. It timed out and I tried to log back in about 5 minutes later and the login required a pin instead of a password. I didn't change anything and don't know what my pin is. I would like to change back to my password but as...
  10. The login for my laptop has changed from a password to a pin. I don't know my pin and don't...

    in Windows 10 Software and Apps
    The login for my laptop has changed from a password to a pin. I don't know my pin and don't...: I was using my laptop and usually login with a password. It timed out and I tried to log back in about 5 minutes later and the login required a pin instead of a password. I didn't change anything and don't know what my pin is. I would like to change back to my password but as...