Windows 10: Microsoft account verification code not coming through

Discus and support Microsoft account verification code not coming through in Windows 10 Software and Apps to solve the problem; I'm trying to help a client get into their Microsoft account to a add secondary verification and b restore OneDrive. However, when we try and receive... Discussion in 'Windows 10 Software and Apps' started by Rob Nicholson Home, Dec 12, 2023.

  1. ROB NICHOLSON HOME
    Rob Nicholson Home Win User

    Microsoft account verification code not coming through


    I'm trying to help a client get into their Microsoft account to a add secondary verification and b restore OneDrive. However, when we try and receive the code on this screen, it never arrives. Their email is working fine - we can send test emails to it from my own mailbox. The irony that we're trying to add telephone but can't because this verify code never arrives is off the scale :-Don't particularly want to do this but guess that might be the only option. They have their password and can logon to their account, OneDrive etc. just not access the more sensitive areas.

    :)
     
    Rob Nicholson Home, Dec 12, 2023
    #1
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Microsoft account verification code not coming through

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