Windows 10: Microsoft Account won't access live.com locations

Discus and support Microsoft Account won't access live.com locations in User Accounts and Family Safety to solve the problem; Is there any way to troubleshoot a MS Account? When I attempt to sign in to live.com locations involved with Insider access, I am greeted with... Discussion in 'User Accounts and Family Safety' started by Kupuna, May 10, 2016.

  1. Kupuna Win User

    Microsoft Account won't access live.com locations


    Is there any way to troubleshoot a MS Account? When I attempt to sign in to live.com locations involved with Insider access, I am greeted with "Something Went Wrong" at the sign in, and I can't proceed. Some MS account sites, like the actual home page for my MS Account will let me sign in, but even there, it looks as though some "sensitive" information like account balance and purchases "couldn't be accessed".
    Frustrated with this behavior, I created a new user (admin) and proceeded to open a MSA account for this phantom. No problem! I can get into sites that are denied to the "real me". The trouble is that I can't interact with the apps and programs that are accessible under my real login. Can I remove my original "real" login, rebuild it, and still maintain access to the array of programs that has taken much time to build up? What other strategies might work?

    :)
     
    Kupuna, May 10, 2016
    #1
  2. farough88 Win User

    can not access Microsoft account contacts outside of phone

    Hi,

    i'm using lumia 950xl and i'm using my live.com email for my microsoft account and since i got the phone i've been saving my contacts to microsoft account, now i just want to use this contacts on other phone, but when i add the account to new phone, contacts
    won't show up.

    i did some checking and found out when i save a new contact on my lumia 950xl under save to section there is 2 option, one is microsoft account and the other is my live.com email, and this is confusing since both are the same email. if i save contacts under
    live.com i can access them on new phone.

    i have around 1000 contacts that i saved under microsoft account, how can i access them on my new phone?
     
    farough88, May 10, 2016
    #2
  3. LOCKED OUT

    What was the previous OS? If it was Windows 8, do you have a Microsoft Account with access to live.com that you can login to? If Windows 10 is using your Microsoft Account login, you may be able to regain access by changing the password at live.com.
     
    Don Cuthbert, May 10, 2016
    #3
  4. derekimo Win User

    Microsoft Account won't access live.com locations

    Are you talking about in a browser? Like Chrome or FireFox maybe?

    There has been a few people having similar issues like this I get with Chrome,


    Microsoft Account won't access live.com locations [​IMG]

    At the Techbench site and a few other Microsoft sites.

    It doesn't happen in IE or Edge for me, I usually just go incognito in Chrome and it lets me in.
     
    derekimo, May 10, 2016
    #4
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Microsoft Account won't access live.com locations

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