Windows 10: Microsoft adult to child account fix?

Like thousands of other Microsoft users with teenagers addicted to the Xbox, I'd like to change an adult account to a child account. Has this been fixed YET? The issue is that I don't want to cancel the adult account straight out or we'll lose all of the games, which, I've paid for, progress and "skins."


In past YEARS good people have asked Microsoft for a fix. Is there one? Yet?!

:)

 

Changing a Microsoft account from an (incorrectly entered) adult birthdate to the correct child's birthdate

The links provided in the above response pertain to an account which is already setup as a child. That is not my situation.

My issue is going from an ADULT account to a CHILD account. Currently, the account is setup (incorrectly) as an adult account. I would like to update the birthdate to reflect that this is a child account.

This is an easy scenario to test:

• Setup a new Microsoft account with a birthdate that makes you an adult.
• Log off and then log back in
• Go to your profile and attempt to change the birth date to make you a child.
• The system will prevent you from making this change.

Any suggestions?

 

Adult account listed as child. Child account listed as adult.

I want to change my child account into my adult account.

In truth, there is no child. Both accounts are my adult account. I had not a clue when creating accounts or even know I was creating them. Now I know, the email account I've had since before microsoft bought Hotmail, has always been my primary account.
On an old computer some computer generations ago when microsoft was being excessively obnoxious and insisted on having me "log in", I opened a different account to 'sign in' with. Now I see how totally screwed up things are viewed from microsoft's perspective,
I thought I ought to fix it before something massively ridiculous and nightmarish happens.

I don't care that I have and adult and a child account. But the adult account is the one I signed up for arbitrarily several computer generations ago and I've lost the password at least twice and suspect there may even be another email attached to that
one that I never use. I just want to fix it. If I delete the adult, which is actually the child, I'm confident microsoft could never fix it in my lifetime and I'll be stuck changing the email account I've had since before microsoft bought it in order to
try to fix something that seems to me to be so simple.

It isn't about any category. I is microsoft accounts. You're nagging me that I have family, which is how I figured out how screwed up your records about me are.

Is there hope? I hope that any replies will go to the real adult, which is listed as a child...

 

Changing Adult Account to Child Account

Hi Peter,

To rectify your issue in converting an account from child/teen to an adult, we suggest that you try these steps and see if it helps.

• Press Windows key + I to open Settings.
• Click Accounts.
• Click Family and other users on the left pane.
• Select the adult account and click Change account type.

In addition you may also check this
Forum article to know more details about Family Safety: Frequently Asked Questions.

Let us know how that turned out for you.