Windows 10: Microsoft Apps Not Connecting to Internet

All of my Microsoft apps Outlook, Get Help, Feedback Hub, Microsoft Store cannot connect to the internet. I think this may be an issue with my firewall, but I tried turning off my firewall and this didn't fix it.

:)

 

Apps from Windows store 10 do not connect to internet

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you able to connect to internet and browse?
  
• Is this issue specific to Windows Store apps?
  
• Are you facing this issue in Local account or Microsoft account?

Let's try the below Steps and check if it helps to resolve the issue.

Step 1: If installed from the Windows store try to run a
Windows Store app troubleshooter and check.

Refer:
http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If the issue doesn’t resolve then try next step.

Step 2: Run inbuilt Internet connection troubleshooter
and Network Adapter troubleshooter

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter
  
• Also run the Network Adapter troubleshooter and check if the issue resolves.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Apps don't connect to Internet

Hi Manuel,

Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused to you.

This usually occurs if you have connected to a proxy server or date and time is not set correctly according to your time zone. Let's try the following methods to fix this issue.

Step 1: Check if the
proxy server is enabled. If yes, I would suggest that you disable it.

Follow the given below steps:

• Click the Gearbox (settings)
  at the top right corner in Internet Explorer.
• Click on Internet Options and select
  Connections tab.
• Click on LAN settings and uncheck the box next to “proxy server for your LAN”.
• Click OK to save and close the window.

Step 2: Check if the date, time and time zone are set according to your time and time zone.

The store app uses https instead of http which is used by other apps, so in order for the SSL handshake to proceed, the clock on the client and server needs to be correct.

Follow these steps to set the date and time:

• Press Windows key and type “Date and Time” in the search bar.
• Click Change date and time button (To change the time zone click on time zone tab).
• Click Apply and OK to save the date and time.

Hope this will help you. Keep us posted with the status of the issue. We’ll be glad to assist if you need further assistance.

Thank you.

 

microsoft apps wont connect to the internet win10

Hi,

Welcome to Microsoft Community.

Please answer the questions below to assist you better.

- Did you make any changes prior to this issue?

- Are you able to use internet on browsers?

- What is the exact error message that you receive?

I suggest you to perform a Microsoft Account troubleshooter by following the steps below:

• 
  Type “Troubleshooting” in the search box and press Enter.
  
• 
  Click on ‘View All’ in the top left corner.
  
• 
  Click on ‘Microsoft Account’ from the list and follow the prompts for troubleshooting.
  

Help us with more information to assist you further.