Windows 10: Microsoft Assure

After renewing my subscription I have been un able to contact Assure for a week now? What did I pay for??

:)

 

Microsoft Assure - Answer Desk

I checked what I think ia my Microsoft account page and nothing there about Microsoft Assure. Does your account list contact details for someone in Australia. If so I would appreciate details.

Rgs

 

MICROSOFT ASSURE PLAN - a SCAM???

Nobody knows the truth. I look at my account online it calls the plan Assure 149 paid one year. under that my office subscription monthly so I assume I am looking at a legitimate billing history from Microsoft I sighed in with my online account to check
my subscription one site said I didn't have a subscription. I closed it and did the above but which was real and which was a scam. Last month, I called 800 642-7676 I get the Microsoft automated system or so I think; because, it sounds like the Microsoft
greeting and automated answering branch of choices to get to the proper department. And on my bank statement it lists the phone number saying it is from Washington (abbreviated in small letters "Debit Purchase- Visa Microsoft *ans800-642-7676wa" So everything
seems to be ok until today when I went online to get remote help to clean my computer and look at the firewall settings and I can't get support because it is not during business hours. That is the first time I have encountered that and writing this reply
is like shitting a brick the field is not instantaneously responsive and everything is marked as an error which began about half way through typing this comment in. And so am I even on the community site or is this yet another information gathering scam site
set up by the pirates.

AND SO IS THE PLAN CALLED AZURE OR ASSURE WHICH ONE IS THE REAL NAME OR ARE THEY TWO MICROSOFT PRODUCTS BECAUSE THE YEAR BEFORE LAST YEAR THE SAME PLAN THAT COST THE SAME AMOUNT WAS CALLED AZURE AND APPEARED ON MY BILLING SUMMARY AS AZURE NOW IT IS ASSURE
WHAT KIND OF **** IS GOING ON? WHY DO THEY EVEN NEED A CATCH NAME LIKE ASSURE OR AZURE WHY NOT JUST MICROSOFT SOFTWARE PROTECTION PLAN.

LAST MONTH WHEN I GOT THE ASSURE AZURE WHATEVER PLAN FROM WHOEVER THE TECH CLEANING MY MACHINE TELLS ME THAT THEY ARE GETTING IN USING THIS AKAMAI PROGRAM AND REMOVES IT SAYING THEY USE MY MACHINE AND NAME TO COMIT CRIMES. AND SO NOW I SEE THAT SAME NAME
AS A FIREWALL EXCEPTION WHEN I WENT IN TO CHECK MY SECURITY SYSTEM. SO I LOOK UP AKAMAI AND FIND THIS:

Akamai - Content Delivery Network (CDN) & Cloud Computing ...

https://www.akamai.com
Akamai is the leading content delivery network (CDN) services provider for media and software delivery, and cloud security solutions

AND THIS:

Akamai Technologies -
Wikipedia, the free encyclopedia

https://en.wikipedia.org/wiki/Akamai_Technologies
Akamai Technologies, Inc. is a content delivery network (CDN) and cloud services provider headquartered in Cambridge, Massachusetts, in the United States.

SO DID I BUY A SCAM ASSURE PRODUCT AND DID THE SCAMMERS SET UP A FAKE SITE TO MANAGE MY ASSURE ACCOUNT WITH A FAKE CONTROL PANEL THAT IS DESIGNED LIKE MICROSOFT INSTALLATION INTRODUCTION INSTRUCTIONS WHEN YOU INSTALL A MICROSOFT PRODUCT LIKE OFFICE OR WINDOWS
10 AND THE BILLING PAGE LOOKS KOSHER TOO BUT IS IT ALL AN ELABORATE SCAM TO COLLECT A MILLION PAYMENTS OF 149 FROM UNSUSPECTING VICTIMS OF CYBER **** ON THEIR COMPUTERS? AND AM I GOING TO BE BANNED FROM THIS FAKE COMMUNITY SUPPORT SITE FOR WRITING THE WORK
**** NOW THREE OR FOUR TIMES? WELL I GUESS I WILL SEE!

DID THE TECH FROM ASSURE OR AZURE OR WHATEVER REMOVE IT AS A WAY TO LOWER MY DEFENSES OR WAS HE GIVING ME REAL TRUE ADVICE AND THE PIRATES ARE REALLY USING AKAMAI TO GET IN? WHO KNOWS OUT THERE? WHY DID I HAVE TO REMOVE AKAMAI AND WHO WAS MY TECH A PIRATE
ACTING UNDER ASSURE INTERCEPTING MY CALL TO MICROSOFT? HOW CAN ANYONE KNOW THE TRUTH? I BINGED AND GOOGLED ASSURE AND AZURE AND DID NOT GET WHAT I EXPECTED I GET AZURE AS CLOUD SECURITY AND ASSURE AS A TOPIC OF SCAM CONVERSATIONS! SO WAS I SCAMMED OR DO
I ACTUALLY HAVE A SOFTWARE SECURITY PROGRAM THAT I CAN NOT USE NOW AFTER THE FIRST CALL AND PAYMENT!

THE LINK ON GOOGLE IN JAVA SCRIPT INSPECTION LOOKS LIKE THIS:

<div class="crl" data-ved="0ahUKEwj9_9Cu9ZzNAhUEzmMKHcSiBrkQ5CsIJDAA" jsaction="crd.tglpop" data-async-context="res:0;ri:;site:microsoftstore.com" data-async-trigger="cra-0-filled">Microsoft Store<span class="_Bs"></span></div>

THE ADD LOOKS LIKE THIS:

Buy
Assure Software Support Plan - Microsoft Store

www.microsoftstore.com/.../Assure-Software...Plan/productID.287685...

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Microsoft Store

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$149.00
Home >Assure Software Support
Plan ... or higher display; Recommended use of default browser
security setting levels .... Saved us when we were
scammed

BUT THE CODE WAS INSPECTED AND FOUND WHEN I INSPECTED THIS LINE:

www.microsoftstore.com/.../Assure-Software...Plan/productID.287685...

THEN LOOK UP MICROSOFT ASSURE NUMBER AND GET ALL THIS AND GOOGLE CORRECTING ME BY ASKING IF IT SHOULD HAVE BEEN, see the correction included with all the AZURE WHICH IT SHOULD HAVE BEEN AND JUST LIKE I STARTED NOBODY KNOWS ANYTHING FOR SURE. OR IS
SOMEONE JUST MISSPELLING AZURE EVEN ON THE THE MICROSOFT BILLING SUMMARY:

Did you mean:
Microsoft azure number

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Buy Assure Software Support Plan - Microsoft Store

www.microsoftstore.com/store/.../en.../Assure.../productID.287685500

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Microsoft Store

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$149.00
Assure connects you with friendly and knowledgeable Answer Techs who ..... I bought about a month ago but have
no phone number or emailaddress to use for

talk to a live representative, i have assure plan - Microsoft
...

answers.microsoft.com/...assure.../f63a6f2c-555d-4d5b-9836-599d916441bd

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I have tried to get support but cannot find a phone no. I paid $149 for your
Assure support package and have
NO WAY to contact. Please send me an email at my ...

Microsoft Software Assurance Contact Information

https://support.microsoft.com/gp/saphone

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Microsoft Corporation

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Country/Region, Phone number, Days and Hours of Availability (excluding holidays). Albania, (386) (1) 585-3449 (English), Monday - Friday 08:00 - 16:00.

Microsoft
Software Assurance Support

https://support.microsoft.com/sasupport

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Microsoft Corporation

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Software Assurance Access ID: If you do not have your Access ID, contact your Software Assurance benefits administrator or
Microsoft sales representative.

[PDF]Microsoft Assure Plan:

dri1.img.digitalrivercontent.net/Storefront/Site/msstore/pb/.../AssureTsandCs.pdf

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Insurance Company, Inc. (License No. ... Thank you for Your recent purchase of the
Microsoft Assure Plan (the ..... Service Agreement
number available when.

Microsoft ASSURE - as good as advertised? - Policies & Procedures ...

https://community.spiceworks.com/.../999186-microsoft-assure-as-good-as-advertised

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Jun 8, 2015 - 1 post
In a discussion with a Microsoft technician on another matter, he said that this would be
no problem to fix for a
Microsoft ASSURE technician.

[*]

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.