Windows 10: Microsoft authenticator literally doesnt allow me acces to my account

Discus and support Microsoft authenticator literally doesnt allow me acces to my account in AntiVirus, Firewalls and System Security to solve the problem; Hi all, Microsoft authenticator isnt allowing me access to my account - every time i log in to my account i have to approve it through the app but... Discussion in 'AntiVirus, Firewalls and System Security' started by TolgaBudak1, Mar 9, 2021.

  1. Microsoft authenticator literally doesnt allow me acces to my account


    Hi all,


    Microsoft authenticator isnt allowing me access to my account - every time i log in to my account i have to approve it through the app but there is one major problem. I switched to a new phone so i cant approve the sign in.


    I tried to add the account through the app but even on the app itself it asks me to approve a sign in through the app, which literally makes no sense because i'm on the app itself.


    It doesnt give me other sign in options. I HAVE to approve through the microsoft authenticator app but it simply doesnt work.


    PLEASE helo

    :)
     
    TolgaBudak1, Mar 9, 2021
    #1

  2. Windows Microsoft account authentication

    I have a valid Microsoft account and a Windows 10 PC with Hello/PIN account login enabled. I also have the Microsoft Authenticator app installed on an iPhone and configured for the Microsoft account. Additionally, I have two step authentication configured
    for the Microsoft account. With all of that said, I have become very exasperated while trying to unravel the various authentication paths (and their security implications) through this multi level login security scheme. I find the associated account security
    documentation to be woefully inadequate. Thus, I would like to pose the following list of questions for starters.

    1. Does Windows Hello/PIN amount to a two step verification login procedure for my Microsoft account?

    2. Does approving a Microsoft Authenticator login attempt (without two step verification explicitly set up)

    amount to a two step verification login procedure for my Microsoft account?

    3. Does approving a Microsoft Authenticator login attempt (with two step verification explicitly set up)

    amount to a two step verification login procedure for my Microsoft account?

    4. If answers to both 2 and 3 are yes, then what does explicit set up of two step authentication do?

    5. Does a coherent, comprehensive document explaining Microsoft account security configuration exist somewhere?

    6. If the answer to 5 is yes, wherer is it?

    Thanks in advance.
     
    Thomas E. Davis, Mar 9, 2021
    #2
  3. poit57 Win User
    Microsoft Account authentication

    After more research, I have found my answer. It looks like the issue was that Microsoft released a new Microsoft Authenticator app with the features first introduced in Microsoft Authenticator Beta. The new app received a prompt to approve access to my Microsoft
    Account when signing on from a new PC, though I find it strange that the beta app wasn't directly upgraded to the new version of the app.

    Microsoft now has three 2 step authentication apps available in the store for Windows 10 Mobile:

    • Authenticator - original app from Windows Phone 8
    • Microsoft Authenticator Beta - originally released to Windows 10 users when Windows 10 Mobile was only available on the Windows Insider program.
    • Microsoft Authenticator - the official Windows 10 app no longer in beta
     
    poit57, Mar 9, 2021
    #3
  4. Brink Win User

    Microsoft authenticator literally doesnt allow me acces to my account

    Microsoft Authenticator Account Backup and Recovery: Coming to iOS

    Source: Microsoft Authenticator Account Backup and Recovery: Coming soon to an iOS device near you! Enterprise Mobility + Security
     
    Brink, Mar 9, 2021
    #4
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Microsoft authenticator literally doesnt allow me acces to my account

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