Windows 10: Microsoft Authenticator won't restore accounts

Discus and support Microsoft Authenticator won't restore accounts in Windows 10 Installation and Upgrade to solve the problem; I have an Android phone with Microsoft Authenticator set up with a bunch of 2FA. Backup is enabled.As a safety, in case I loose my device, I installed... Discussion in 'Windows 10 Installation and Upgrade' started by Sajuuk17, Jul 18, 2023.

  1. Sajuuk17 Win User

    Microsoft Authenticator won't restore accounts


    I have an Android phone with Microsoft Authenticator set up with a bunch of 2FA. Backup is enabled.As a safety, in case I loose my device, I installed MA on a second Android device. I use the same Microsoft Account on both.I logged in on the second device. It showed "Restoring Backup", but none of the 2FA accounts set up on the first device showed up.What is the point of a backup not transferring the data?As there's no data export option and the app doesn't give the option to display the secret keys, I can't manually transfer all my accounts.

    :)
     
    Sajuuk17, Jul 18, 2023
    #1

  2. Windows Microsoft account authentication

    I have a valid Microsoft account and a Windows 10 PC with Hello/PIN account login enabled. I also have the Microsoft Authenticator app installed on an iPhone and configured for the Microsoft account. Additionally, I have two step authentication configured
    for the Microsoft account. With all of that said, I have become very exasperated while trying to unravel the various authentication paths (and their security implications) through this multi level login security scheme. I find the associated account security
    documentation to be woefully inadequate. Thus, I would like to pose the following list of questions for starters.

    1. Does Windows Hello/PIN amount to a two step verification login procedure for my Microsoft account?

    2. Does approving a Microsoft Authenticator login attempt (without two step verification explicitly set up)

    amount to a two step verification login procedure for my Microsoft account?

    3. Does approving a Microsoft Authenticator login attempt (with two step verification explicitly set up)

    amount to a two step verification login procedure for my Microsoft account?

    4. If answers to both 2 and 3 are yes, then what does explicit set up of two step authentication do?

    5. Does a coherent, comprehensive document explaining Microsoft account security configuration exist somewhere?

    6. If the answer to 5 is yes, wherer is it?

    Thanks in advance.
     
    Thomas E. Davis, Jul 18, 2023
    #2
  3. poit57 Win User
    Microsoft Account authentication

    After more research, I have found my answer. It looks like the issue was that Microsoft released a new Microsoft Authenticator app with the features first introduced in Microsoft Authenticator Beta. The new app received a prompt to approve access to my Microsoft
    Account when signing on from a new PC, though I find it strange that the beta app wasn't directly upgraded to the new version of the app.

    Microsoft now has three 2 step authentication apps available in the store for Windows 10 Mobile:

    • Authenticator - original app from Windows Phone 8
    • Microsoft Authenticator Beta - originally released to Windows 10 users when Windows 10 Mobile was only available on the Windows Insider program.
    • Microsoft Authenticator - the official Windows 10 app no longer in beta
     
    poit57, Jul 18, 2023
    #3
  4. Brink Win User

    Microsoft Authenticator won't restore accounts

    Microsoft Authenticator Account Backup and Recovery: Coming to iOS


    Source: Microsoft Authenticator Account Backup and Recovery: Coming soon to an iOS device near you! Enterprise Mobility + Security
     
    Brink, Jul 18, 2023
    #4
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Microsoft Authenticator won't restore accounts

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