Windows 10: Microsoft bluetooth radio no longer working

So, I recently bought a windows laptop and went to pair my bluetooth earbuds but it wasn't being found so I ran the bluetooth troubleshooter and it said that it couldn't detect any bluetooth radio. I tried restarting my computer, checking for windows updates, uninstalling the bluetooth adapter, everything that I could find but nothing works. I can't pair ANYTHING and nothing shows up when I go to add a new device. The devices in my device manager for bluetooth are Microsoft bluetooth enumerator, Microsoft bluetooth LE enumerator, and realtek bluetooth adapter. In the events tab for the realtek

:)

 

Bluetooth Not Working

Hi John,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with device. Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Method 2: I suggest you to update the Bluetooth drivers from the manufacturer web site. If the issue persist uninstall and reinstall the drivers.

• Right-click the Start menu, and select Device Manager.
• Expand Bluetooth
• Right-click on Bluetooth Radio and select
  Update Driver Software…
• Select Search automatically for updated driver software

Note: You can also check your computer manufacturer’s support website for Bluetooth driver packages for your computer that are compatible with Windows 10.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Bluetooth Technology Gets Faster With Bluetooth 3.0

From its annual All Hands Meeting in Tokyo this week, the Bluetooth SIG formally adopted Bluetooth Core Specification Version 3.0 + High Speed (HS), or Bluetooth 3.0. This latest iteration of the popular short-range wireless technology fulfills the consumers' need for speed while providing the same wireless Bluetooth experience – faster. Manufacturers of consumer electronics and home entertainment devices can now build their products to send large amounts of video, music and photos between devices wirelessly at speeds consumers expect.
Bluetooth 3.0 gets its speed from the 802.11 radio protocol. The inclusion of the 802.11 Protocol Adaptation Layer (PAL) provides increased throughput of data transfers at the approximate rate of 24 Mbps. In addition, mobile devices including Bluetooth 3.0 + HS will realize increased power savings due to enhanced power control built in.


"Like Ricky Bobby in Talladega Nights, this latest version was 'born to go fast,' said Mike's Blog, Ph.D., executive director of the Bluetooth SIG. "Utilizing the 802.11 radio was a natural choice as it provides efficiencies for both our members and consumers – members get more function out of the two radios they are already including in devices, and consumers with Bluetooth 3.0 + HS products will get faster exchange of information without changing how they connect. We are excited to expand the possibilities of the PAN."

This newest version of Bluetooth technology builds on the inherent qualities of the current 2.1 + EDR version, including Simple Secure Pairing and built-in, automatic security. And as with all versions of theBluetooth specification, v3.0 + HS provides developers, manufacturers and consumers with the benefit of backwards compatibility, enabling both the expansion and enhancement of this technology with every new specification release. Once products reach the market, the easiest way for consumers to learn which devices are compatible with other Bluetooth enabled devices is to visit the Bluetooth Gadget Guide.

Applications
With the availability of Bluetooth version 3.0 + HS, consumers can expect to move large data files of videos, music and photos between their own devices and the trusted devices of others, without the need for cables and wires. Some applications consumers will experience include:

• Wirelessly bulk synchronize music libraries between PC and music player or phone
• Bulk download photos to a printer or PC
• Send video files from camera or phone to computer or television

Availability

The Bluetooth SIG's formal adoption of the specification is only the first step in the product lifecycle. News out today from wireless chip manufacturers and Bluetooth SIG member companies Atheros, Broadcom and CSR shows the second step – getting silicon solutions to device manufacturers – is already underway. End products for consumers are expected to be in the market in 9 to 12 months.

Technical Specifications
This new specification release includes several major enhancements (learn more here - page requires member login):

• Generic Alternate MAC/PHY (AMP)
• 802.11 Protocol Adaptation Layer (PAL)
• Generic Test Methodology
• Enhanced Power Control
• Unicast Connectionless Data

Source: Engadget

 

Bluetooth radio not working

Hi Arzay,

Thank you for writing to Microsoft Community Forums.

From the above screenshot that you have posted, it looks like the Bluetooth drivers have been corrupted.

Code 10: This device cannot start. Try upgrading the device drivers for this device. (Code 10)"

Cause: Typically, the device's hardware key contains a "FailReasonString" value, and the value string is displays an error message defined by the hardware manufacturer. If the hardware key does not contain a “FailReasonString” value the
message above is displayed.

To have better clarity on the issue, answer the below-listed questions and get back to us.

1. Since when are you facing this issue?
2. Did you make any changes to the computer prior to this issue?

Meanwhile, try the below troubleshooting steps and see if this helps.

NOTE: Disconnect all your Bluetooth devices from your computer before performing the below steps.

Method 1: Windows Updates.

Check if your Windows is up-to-date by going to Settings >
Update and Security > Windows Updates and install all the Windows Updates if there are any.

Method 2: Uninstall and Reinstall the Bluetooth Drivers.

Step 1: Press the Windows key and the
R key from your keyboard and type Devmgmt.msc and hit
Enter.

Step 2: In the Device Manger, locate Bluetooth Drivers entry and expand it.

Step 3: Right-click on the Bluetooth Drivers and click on
Uninstall. (Uninstall all the Bluetooth drivers that you see under Bluetooth entry).

Step 5: Restart the computer once for the Bluetooth drivers to reinstall and check the issue.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.