Windows 10: Microsoft ClipChamp downloading random files?

This random 122GB file keeps coming in my %temp% folder and it keeps recurring after narrowing down the file it was downloaded by the "Microsoft Clipchamp". Upon this i have deleted the whole application this file still keeps appearing.

:)

 

Clipchamp not working.

Hello!

Thank you for the screenshot,

I would suggest contacting the Clipchamp support for them to provide an information for this concern as I am only for Office, OneDrive, Outlook related concerns.

You may follow the steps here on this link for contacting the live support of Clipchamp: How to get in touch with Clipchamp support - Microsoft Support

As they have the necessary resources and tools for resolving your issue.

Best regards,

Vince
Microsoft Community Moderator

 

Clipchamp not working.

Hello! Mikel Marcos-Santamaria

Thank you for posting in Microsoft Community

It seems to me that you’re experiencing issue with Clipchamp. Just to set proper expectation as I am only for Office, Outlook and OneDrive concerns and we have a dedicated team for this specific program Clipchamp while I am here I will do my best to help you with your concern. If we need further assistance with your concern we will let you know.

Allow me to ask:

1. What error message are you getting?
   
2. Can I ask for a screenshot of your concern?
   
3. Is this happening to other devices, browsers, and networks?
   

If you’re encountering issues, here are some steps you can try to resolve the problem:

1. End Task and Relaunch:
   
   • Press Ctrl + Shift + Esc to open the Task Manager.
     
   • In the Processes tab, right-click on Clipchamp and select End task.
     
2. Repair or Reset:
   
   • Go to Settings (press Win + I) and choose Apps.
     
   • Find and click on Clipchamp, then select Advanced options.
     
3. Close Unnecessary Programs:
   
   • Close any other unnecessary programs on your PC that might interfere with Clipchamp’s performance.
     
4. Try using another device:
   
   • Try using another device and check if the issue persists.
     

Give these steps a try, and hopefully, Clipchamp will be up and running smoothly again! I hope it helps!

Thank you,

Vince

Microsoft Community Moderator

 

Clipchamp won't open vertical files

Hi Mark,



Thank you for writing us here in Microsoft Community.



I would like to set your expectations ahead that Clipchamp is a third-party video editing software developed by Clipchamp Pty Ltd. Nonetheless, I would be more than glad to extend a helping hand for you.



To troubleshoot this issue, I would recommend in trying the following steps:

• Temporarily disable installed Antivirus or VPN program
  
• Convert the File: If the video files are not loading at all, you can try to convert them again to mp4 using a video converter tool, save the converted file versions, and then add them to your Clipchamp project.
  
• Check for Updates: Make sure that your Clipchamp application is up-to-date. You can do this by opening Microsoft Store, clicking on Library, and then clicking on Update Clipchamp or Update all
  
• Check for System Updates: Select Start > Settings > Windows Update. Select Check for updates. Install any available and pending updates and restart your device
  
• Run System File Checker (SFC) and Deployment Image Servicing and Management (DISM): These tools can check for any system errors and corrupted files. Here's how to do it: Press Win + R, enter “cmd,” and click OK to open Command Prompt. Type the command “sfc /scannow” and press Enter to initiate the scan. Once finished, restart your computer and launch Clipchamp to check.
  
• Press Start Menu then search Clipchamp Right click it then select App setting > Advance options > Click Terminate > Repair > Reset and Uninstall Clipchamp > Open Microsoft Store then search Clipchamp
  Click Install
  
• Check for optional driver updates of Windows 11: Go to Start Menu > Settings > Windows update > Advanced options > Optional updates > Put check mark on each driver updates > Apply > Restart computer > Check ClipChamp
  

Should issue persists, please contact the Clipchamp support through this link: How to get in touch with Clipchamp support - Microsoft Support



I trust that the information I have shared will be useful for you.



Yours truly,

Bryll

Microsoft Community Agent