Windows 10: Microsoft Damaged COA replacement - not easy anymore.

For Microsoft partners there was a website for COA replacement.

You would put in the serial number for the COA and then Microsoft would void that COA and mail you a new COA.

I can't seem to find that website anymore or it has been taken offline.


These are the following phone numbers I've called that have not been able to help me.

They either can't understand my issue, at one point a lady said COLA, not COA, or they don't know what department to send me to.


800-936-5000 OEM Technical Support

800-765-7768 Partner Support

888-456-5570 Non Critical Support


I've now been on the phone or been transferred 7 times and more than 90 minutes for a simple task.

Someone at Microsoft should remember the website or the way to get a simple COA replacement.

This is nuts.

:)

 

new Windows 10 coa sticker damaged; can't read the COA code

we are a reseller, our customer returned the damaged COA sticker and we replaced with a new one.

where can we get a replacement?

Thanks

 

new Windows 10 coa sticker damaged; can't read the COA code

Hi!

I'm having trouble reading my COA code from a brand new copy of win 10. I guess i damaged the code when scraping of the protective layer that was covering the code.

What can i do?

 

microsoft 400 keyboard not lit anymore

Hello,

There are several factors that may cause this issue. To better assist you, we suggest that you answer the following questions:

• Are there any recent changes made on your device?
• Are there any damage on your keyboard?
• Have you tried updating the driver? (Device Manager> Keyboard> Right click the driver and select Properties> Driver tab> Update) Or you can visit this
  
  link.
  
• How about uninstalling the driver and reboot your device? (Windows will automatically find and install the driver once rebooted)
• What other troubleshooting steps have you done so far?

In the meantime, we recommend that you run the troubleshooter by choosing the Find and fix problems with devices and hardware in this support article:

How to use Microsoft easy fix solutions.

Looking forward to your response.