Windows 10: Microsoft Defender says that in my PC are PUA:Win32/Packunwan and PUA:Win32/Softcnapp

Discus and support Microsoft Defender says that in my PC are PUA:Win32/Packunwan and PUA:Win32/Softcnapp in Windows 10 Software and Apps to solve the problem; Hi, In the case of PUA:Win32/Packunwan WinDefender lists 'C:\Users\.....\AppData\Local\Temp\nsaB446.tmp\LangDLL.dll' and... Discussion in 'Windows 10 Software and Apps' started by T A7, Sep 3, 2024.

  1. T A7
    T A7 Win User

    Microsoft Defender says that in my PC are PUA:Win32/Packunwan and PUA:Win32/Softcnapp


    Hi, In the case of PUA:Win32/Packunwan WinDefender lists 'C:\Users\.....\AppData\Local\Temp\nsaB446.tmp\LangDLL.dll' and 'C:\Users\.....\AppData\Local\Temp\nsiB24C.tmp\LangDLL.dll' as affected files, but they are NOT in the reported directory. I always select REMOVE from the options but nothing happens. The notification remains and there is always a yellow triangle with the Defender icon on the taskbar.I have also been getting a "PUA:Win32/Softcnapp" alert since March. The case is the same: the detected files are missing. But this time the problem was caused by a problematic Viber setup file.

    :)
     
    T A7, Sep 3, 2024
    #1
  2. DAVEM121
    DaveM121 Win User

    PUA not deleted or quarantined by Windows Defender

    HI, I am Dave, I will help you with this.

    A PUA is not actually malware, it is an application on your PC that Defender deems to be possibly unsafe.

    Please provide a screenshot of the history list in Defender showing the PUA's it has found on your PC.
     
    DaveM121, Sep 3, 2024
    #2
  3. DAVEM121
    DaveM121 Win User
    pua notification won,t go away

    Hi #seahawk#

    Thank you for the screenshot, Defend does not list the app it considers to be a PUA, the best option is to perform an offline scan with Defender, then download the free version of Malwarebytes and run a full scan with that, those scans should remove the PUA from your PC.
     
    DaveM121, Sep 3, 2024
    #3
  4. BREE
    Bree Win User

    Microsoft Defender says that in my PC are PUA:Win32/Packunwan and PUA:Win32/Softcnapp

    Windows Defender PUA Protection

    You shouldn't need 3rd-party apps to enable PUA protection. See this tutorial for how to enable it yourself.

    Enable or Disable Windows Defender PUA Protection in Windows 10
     
    Bree, Sep 3, 2024
    #4
Thema:

Microsoft Defender says that in my PC are PUA:Win32/Packunwan and PUA:Win32/Softcnapp

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