Windows 10: Microsoft Designer Keyboard not pairing or working

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This post will show you how to fix Microsoft Designer Keyboard not pairing or working issue. Microsoft Designer keyboard is a sleek and modern wireless input device designed for a seamless typing experience. But recently, some users have complained that their Microsoft Designer keyboard is not pairing or working. Fortunately, you can follow some simple suggestions […]

This article Microsoft Designer Keyboard not pairing or working first appeared on TheWindowsClub.com.

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Can pair new Microsoft Designer Bluetooth keyboard - but not connect

Hi

I just bought a new Microsoft Designer Bluetooth desktop keyboard to use with my Dell XPS 15 9530.

I'm running Windows 10 and I'm able to pair the keyboard by going to settings and adding and adding a new bluetooth device. It prompts me to type in the passkey on the keyboard and press enter.

After doing so, the device is added to the device list and after (very briefly) being listed as "Connected" it switches to be listed as "Paired".

In this state, the keyboard doesn't respond to any input - even after power cycling it. The keyboard even keeps blinking in the Esc-key as if it's still ready to pair.

I've reset the Bluetooth adapter, run the troubleshooter and made sure that all of my drivers are up to date. Nothing helps.

Any good suggestions?

 

Microsoft Designer Keyboard does not pair

Hello,

I just bought the Microsoft Designer Keyboard with the mouse and wanted to connect it with my laptop. The mouse works perfectly fine, but the keyboard is unable to pair.
I got the keyboard into the pairing mode and it shows up when I'm searching for new bluetooth devices. It asks me to enter the PIN and I tries it a few times, but it just doesn't work. It always tells me to try again. If I type in a wrong PIN it'll show that the PIN didn't work. But if I type to correct PIN it just tells me to try connecting it again.

My drivers are updated (I tried searching for new ones), I restarted my laptop and my anti virus (kaspersky) is deactivated. I followed one step which was typing in something in the cmd (since I restarted the computer I don't have those instructions) and I did troubleshooting with again restarting the laptop. And nothing works.

But somehow I can connect the keyboard with my phone, therefore it works. But I just can't get it to connect with my PC (window 10 by the way). I'm really desperate and just want my keyboard to work.

Is there anything else I can do?

 

Microsoft Designer Keyboard special keys not working properly

Just bought the Microsoft Designer Keyboard and Mouse today, and i'm already having the exact same issues as everyone above:

- No shortcut keys (volume, play/pause, etc..);

- Every time i press one of the shortcut keys, the keyboard constantly freezes and then displays the last 15 characters pressed;

I've done all the steps suggested and everything is still not working.

If i don't solve this issue until the end of this week i'm returning my Microsoft Designer back.