Windows 10: Microsoft doesn't recognize the email I have associated with an account

Discus and support Microsoft doesn't recognize the email I have associated with an account in Windows 10 Software and Apps to solve the problem; I am trying to log into a different Microsoft account, but when I put in the email address for this account, it says that the account is not... Discussion in 'Windows 10 Software and Apps' started by Joel Korver, Dec 28, 2024.

  1. Microsoft doesn't recognize the email I have associated with an account


    I am trying to log into a different Microsoft account, but when I put in the email address for this account, it says that the account is not recognized. I am certain that this account was at least at some point linked to this email, as going into Gmail I can see emails regarding it in my inbox in the past. Furthermore, when I try to log in from the accounts section in settings in windows 11, it recognizes the account but wants to send the verification code to the address "po*****@alteschach.tel", which I do not recognize. Is there any way to restore this account to a previously used email, or

    :)
     
    Joel Korver, Dec 28, 2024
    #1
  2. newtekie1 Win User

    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Dec 28, 2024
    #2
  3. crawfish Win User
    Email used to create Microsoft account permanently associated with it?

    A few months ago, I decided to use another email address with my Microsoft account. I linked it, made it the primary alias, and I deleted the original email address, the one I used to create the account, I think back in the live.com days (2013, anyway). When I go to "Your Info" on the account.microsoft.com/profile web site, I see only the new email address in the "Profile" tab. I click on "Manage how you sign in to Microsoft," and it's the only Account Alias listed. Great, right?

    However, back on the "Your Info" page, there is the enigmatic "Contact info" link to the right of "Profile." I click on it, and my original email address is the only email under "These email addresses are associated with your Microsoft account, including the best place to reach you, and how you sign in." In particular, the primary alias is nowhere to be found. There's no way to change it, as "Manage this email address" takes me back to "Manage how you sign in to Microsoft," where the new email address is the only Account Alias listed, as I mentioned above. When I click on "Change sign-in preferences," only my new email address is listed, it's grayed out, and the only button on the page is Cancel.

    So this "Contact info" part of Microsoft is fixated on my original email address, and I can't change it. I don't know what it's used for, and I don't monitor it anymore, so it's a problem.

    Any ideas?
     
    crawfish, Dec 28, 2024
    #3
  4. Microsoft doesn't recognize the email I have associated with an account

    Remove personal Microsoft account and only use Office 365 & associated email

    Hi,

    To remove your Microsoft account without restoring your computer, you can follow the steps below:

    • Click Start, and then click Settings.
    • Click Accounts and select Your email and accounts.
    • Click on the account that you want to remove.
    • Click Delete account and data confirmation.

    If you will delete the account and it's data, you will be unable to use the data and the files associated to the same account.

    Let us know how it goes.
     
    Wilfred Mac, Dec 28, 2024
    #4
Thema:

Microsoft doesn't recognize the email I have associated with an account

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