Windows 10: Microsoft doesn't sign me in

I am not sure what is going on. I have Microsoft 365 personal. If I go to Microsoft it will let me sign in to 365. When I open Word, it asks me to sign in again. When I go to sign in on that screen, with the same email address I get the "We couldn't find a work or school account with that email address." Yet that address is what I used to sign into Microsoft and check that my account is active. Help?Lynn

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

hd6950 to hd 6970

ok
i ve tried everything:with atiflash from dos,winflash.step by step with bios powercolor hd 6970 from the database.
nothing,doesn´t work.any suggestion????

 

my sign in options doesn"t open in settings.

Hii, my sign in options doesn"t open in settings. everything else works fine in settings. i just want to change sign in from password to passcode . It was working very good before. After new update in last month, it stopped working and after update it
asked me to relogin but did not gave me the option to set 4 digit passcode .