Windows 10: Microsoft Edge being intrusive to user via lock screen

An elderly couple asked me to help them with a problem that started happening on their computer. I'm usually one to fix things their issues pretty quickly but this one has me stumped.


Upon powering on their machine, they get a lock screen with a stock MS image in the background:





In the upper left corner is a small globe with the message:


Use InPrivate mode with Microsoft Edge

for secure surfing


And in the center of the screen another small globe with this message:


Keep your browser history to yourself with InPrivate mode in Microsoft Edge

Enable InPrivate mode when browsing in Microsoft Edge to keep your site, search, and web history from being stored and used to profile your habits.

Surf with InPrivate in Microsoft Edge


Clicking anywhere, the login prompt comes up. They put in their password for the sole user on the machine and are logged in. Immediately a full screen Edge browser pops up. This presents a problem because they do not use Edge, are unfamiliar with it, and are flustered trying to exit out of it.


I uninstalled Microsoft Edge, at least as much as I could as it seems entrenched in the OS.


No matter what I try I can not get this "InPrivate mode" prompt to go away, and upon logging in I can not prevent a full screen Edge browser from spawning.


Their desired state is to simply log in and see their desktop with just a Chrome "email" shortcut and a Chrome "internet" shortcut. The full screen Edge browser with whatever Microsoft is trying to push onto them is causing them some anxiety and I'd like to find a way to get rid of it.


Any help would be great.

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Switch user from lock screen

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to switch user from lock screen. I’ll certainly help you with the steps.



Once you lock the computer, to switch from one user account to another from the lock screen, select the user name from the list of available users at the bottom left of the sign-in screen, enter the credentials to sign-in.



Below is a screenshot of lock screen for reference:









However, if you wish to switch user without locking the computer, refer the steps mentioned in the article

How to switch users (accounts) in Windows 10



Let us know if you need any further assistance, we will be glad to help you.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Lock screen woes

Hi,

Thank you for posting on Microsoft Community.

I would suggest you to follow the below steps to try resolving the issue.

Setting the timeout for Lock Screen

• Press Windows + I and select personalization.
  
• Select Lock screen.
  
  
• Select the Screen Timeout setting.
  
• Select the time of timeout you need and check.

Keep us posted if the issue resolves to help you better.