Windows 10: Microsoft Edge Hacked

Discus and support Microsoft Edge Hacked in AntiVirus, Firewalls and System Security to solve the problem; I have some malware that has hacked my Edge browser. It says my computer has been attacked by a virus and there is a verbal computer based warning... Discussion in 'AntiVirus, Firewalls and System Security' started by captaindon130, Aug 3, 2015.

  1. Microsoft Edge Hacked


    I have some malware that has hacked my Edge browser. It says my computer has been attacked by a virus and there is a verbal computer based warning about this attack. There is no way I can close it other than going to task manager. When I restart Edge it starts up on the same page. Is there some way of starting Edge without it going to this site? It seems my start page has been hacked. I have been using it and getting used to it but now have reverted back to Firefox until I get this fixed.
    Does anyone have any suggestions?
    Thanks in advance.

    :)
     
    captaindon130, Aug 3, 2015
    #1

  2. Microsoft edge was hacked

    Hi Nelso. I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

    You can reset Edge in Settings>Apps>Apps and Feature, scroll down to Microsoft Edge, highlight it, choose Advanced Settings, then Reset.

    If that doesn't help then try re-registering the app following Option Two here:
    http://www.tenforums.com/tutorials/3175-apps-re...


    Finally you can reinstall it from this link:
    http://www.intowindows.com/how-to-reinstall-mic...


    If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This will also bring it up to the latest version which you need anyway and by the most stable method.

    http://windows.microsoft.com/en-us/windows-10/m...


    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
     
    Greg Carmack - Windows MVP, Aug 3, 2015
    #2
  3. Nelso53 Win User
    Microsoft edge was hacked

    My Microsoft Edge was hacked through my Outlook account. How do I repair?
     
    Nelso53, Aug 3, 2015
    #3
  4. letmein Win User

    Microsoft Edge Hacked

    letmein, Aug 3, 2015
    #4
  5. Mystere Win User
    Edge has not been hacked. This does the exact same thing in Chrome. It's a really nasty page that someone prevents you from closing it.

    The easiest way to get around this is to disable your internet (pull the cable, disable the adapter, whatever). Then kill the browser and restart it, then close the tab.
     
    Mystere, Aug 3, 2015
    #5
  6. [
    The easiest way to get around this is to disable your internet (pull the cable, disable the adapter, whatever). Then kill the browser and restart it, then close the tab.[/QUOTE]

    Thank you. That did the trick.
     
    captaindon130, Aug 3, 2015
    #6
  7. judojack Win User
    how does one transfer old IE favorites to MS Edge
     
    judojack, Aug 3, 2015
    #7
  8. robert Win User

    Microsoft Edge Hacked

    upper right hand corner--click on the three dots--click on settings--click on " Import favorites from another browser"--click on IE --click on the three horizontal lines (upper right) ,favorites should be there
     
    robert, Aug 4, 2015
    #8
  9. Important, ignore the warning, do not click on it or visit any page it asks you to visit. Don't even close the browser. Instead do this immediately, just reboot your computer. Your browser should be closed automatically upon restart. After restart, open your browser(s) and delete all of your history. Run your favorite virus scan software (recommend free Malware Bytes) immediately after performing restart and browser history deletion tasks. If you haven't touched the malware warning or responded to the attack in any way this should, repeat, should take care of the problem.

    This kind of attack is pretty much daily routine computer ops IMO and this is how I deal with it.
     
    lopedoggie, Aug 4, 2015
    #9
  10. neomatter Win User
    That is the most annoying thing I've ever encountered when I was visiting a friend. The friend didn't know what to do and was starting to panic. I just pulled up task manager and terminated the browser and the annoying bugger. Then used CCleaner to clean up the temp files/folders in the browser. That should be enough provided you didn't do anything after getting that phony warning.
     
    neomatter, Aug 4, 2015
    #10
  11. vgchat Win User
    Most cases where it edits the start page have to do with the editing of the hosts.ini file.

    Run Comodo Cleaning Essentials and see if the problem remains. If it's persistant you may have to run the Comodo Resuce Disk on it.

    Comodo Rescue Disk (CRD) is a bootable disk image that allows users to run virus scans in a pre-boot environment. It is a powerful virus, spyware and rootkit cleaner which works in both GUI and text mode. CRD can provide a more comprehensive and thorough scan than regular malware cleaning applications because it cleans your system before Windows is loaded.
    CRD is intended to be used when malware embeds itself so deeply into your system that regular AV software cannot remove it. The rescue disk is also very effective at removing infections that are preventing Windows from booting in the first place. Apart from the virus scanner, CRD also provides tools to explore files in your hard drive, take screenshot and browse web pages.

    I'll finish by adding this little bit from here
    http://www.hackforums.net/showthread.php?tid=4557247

     
    vgchat, Aug 8, 2015
    #11
  12. Duffy Win User
    Thank you. That did the trick.[/QUOTE]

    Thanks for this. I even had to call the number of those scammers and they were telling me that if I go officially to Microsoft, it will cost between $300 - $400. I wondered how much I bought the PC. Then said if I want them to work on it, it will cost me $96. Thanks so very much.
     
    Duffy, Aug 18, 2015
    #12
  13. Duffy Win User

    Microsoft Edge Hacked

    Thanks for this. I even had to call the number of those scammers and they were telling me that if I go officially to Microsoft, it will cost between $300 - $400. I wondered how much I bought the PC. Then said if I want them to work on it, it will cost me $96. Thanks so very much.
     
    Duffy, Aug 18, 2015
    #13
  14. jimbo45 Win User
    Hi there

    THIS DOES NOT WORK if it's the same piece of malware that's "doing the rounds" -- Malwarebytes shows CLEAN when it ISN'T. A lot of free A/V software isn't any good at handling this type of Virus --it's amazing how many people think Malwarebytes is a 100% catchall for every computer virus known to man.

    The chances are that this is a "Rootkit" type of Virus --the only 100% SAFE WAY is to re-format the HDD and re-install your OS from scratch.

    If you have a CLEAN backup, still re-format the HDD and then install the Backup.

    I always after a CLEAN install of the OS take a backup, and then after installing my programs take another backup BEFORE doing anything on the Internet other than installing Ms Updates. Don't visit ANY SITE until you've got your first decent baqckup - then you can always install a CLEAN backup without the hassle of a complete re-install.

    Some A/V software purports to catch Rootkit type of Viruses - however my experience is that unless it's an ENTERPRISE strength A/V software package - and even THESE aren't always 100% successful either you won't cleanse the computer with a standard consumer grade A/V product (even the paid ones).

    These latest set of Viruses are different from previous infections which although time consuming could be removed fairly easily.

    NEVER EVER CALL THE SCAMMERS -- THAT'S HOW THEY MAKE THEIR MONEY !!! - THEY MAY EVEN REMOVE THE MALWARE BUT PUT SOMETHING ELSE ON YOUR MACHINE -- THEN BANK ACCOUNT EMPTIED ETC ETC.

    Cheers
    jimbo
     
    jimbo45, Aug 18, 2015
    #14
  15. gdscrtr Win User
    I've had that problem recently and deleted all the cache files I could find and it went away but yesterday after I installed build 10525 and surfed alil it came right back. The only way I could get rid of it was to run Junkware Removal Tool from Bleeping Computer.
     
    gdscrtr, Aug 19, 2015
    #15
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