Windows 10: Microsoft Edge update deleted files

For the past week every time I turn on my computer my shortcuts, pictures, and files are gone. They’re not in my recycle bin and I cant locate them with a search... they’re just gone.

I have an offsite backup and have restored some of my pictures and replaced my shortcuts but every time I turn on my computer the files and shortcuts are gone again! Its like my computer updates every time I start my computer and deletes everything I just restored. How do I stop this from happening?

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

microsoft edge will not open on windows 10

Hi Richard,



Thank you for posting your query in Microsoft Community.



For better understanding of the issue, please reply to the following questions.

• 
  Does the same issue occur when you connect to the internet through Internet Explorer?
  
• 
  Did you make any changes to the system prior to this issue?
  

I suggest you to follow the below steps and check if it resolves the issue.

Method 1: Delete the Browser history

Follow the steps in below article to clear browser history in Microsoft Edge:

View and delete browser history in Microsoft Edge



Method 2: Reset Microsoft Edge

Follow the below steps to reset Microsoft Edge and check if the issue persist.

• 
  Navigate to the below location and delete everything in this folder.
  

C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe

• 
  Type Windows Powershell in search box.
  
• 
  Right click on Windows Powershell and select Run as administrator.
  
• 
  Copy and paste the following command.
  

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" –Verbose}

• 
  Check if the issue is resolved, if not restart the system.
  

Hope it helps. Let us know how it goes, we’ll be glad to assist you further.

Regards.

 

Microsoft EDGE

Hi,

There are several reasons why Microsoft Edge acts differently after the update. We suggest clearing the browsing history of the app as an initial troubleshooting step and check if the issue will be resolved.

To do the procedure, follow these steps:

• Click the Windows logo.
• Press the Edge icon.
• On the upper right, click on the three dots.
• Go to Settings.
• Under Clear browsing data, click Choose what to clear.
• Press Clear

Update us with the outcome so we can provide further assistance.