Windows 10: Microsoft ergonomic mouse purchased in Nov 2020, left click hardware issue. Request...

Microsoft ergonomic mouse purchased in Nov 2020, left click hardware issue. Request replacement.

:)

 

LEFT HANDED Sculpt Ergonomic Mouse - product request

Hello,

Just trying to reach out to someone in Microsoft to request a LEFT HANDED version of the Sculpt Ergonomic Mouse. I have seen how my coworkers use it and it does seem to put less strain in the arm compared to regular mouses. Unfortunately there is only a
right hand version of this tool. Which is unusable for a left handed person.

I will buy this type of mouse in a heart beat!

 

Microsoft Sculpt Ergonomic Mouse Left Click Button Is Only Working 75% of the Time

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing issues with the left click button for the Microsoft Sculpt Ergonomic Mouse. Assuming that you have tried almost all the steps mentioned in the Rorsacq's post which you referred. Adding to that, we would
like you to refer Sculpt Ergonomic Mouse
website and click on Downloads. Install the latest mouse driver for Windows 10.

If issue still persist, then seems that there is a possibility of a mouse hardware issue. We would like you to get in touch with our hardware support team over the phone. You can click on the globe icon


at the bottom left corner to change the locale.

Aditya Roy

Microsoft Community – Moderator

 

Sculpt ergonomic mouse make windows won't get sleep

Hi renren321,

Check if you have previously installed Logitech software.

This may cause the same issue.

If you were not using Logitech mouse/software you can follow below two methods.

Method 1:

Run inbuilt Hardware and Device troubleshooter and check if it works.
Follow the steps given below.

Note: If your computer is having problems with a recently installed device or other hardware, try using the Hardware and Devices troubleshooter to fix the problem. It checks for common issues and makes sure that
any new device or hardware attached to your computer was installed correctly.

1. Press Windows Key +R, type Control Panel.
   
2. Type troubleshooting in the search bar, click on troubleshooting.
   
3. Click on Hardware and Sound, click on Hardware and Devices.
   
4. Follow the steps from the wizard to run the troubleshooter.
   

If the issue persists, follow method 2

Method 2:

I would suggest you to install the drivers in compatibility mode and check if it helps. Please refer to the article given below to install the drivers.

Sculpt Ergonomic Mouse

Buy Microsoft Sculpt Ergonomic Mouse - Microsoft Store

Don't forget to mark my reply as answer if found helpful.