Windows 10: Microsoft error when trying to install printer

I have been having issues with my printer, so decided to reinstall it.

When I go to add a printer or scanner it asks me to log in with my microsoft account account, but i get this error.


Request Id: 17442f1b-0f94-4439-98d5-0cb8459cfc00

Correlation Id: a9955a67-444b-4ff9-826e-cc8cefba0a9c
Timestamp: 2020-10-28T12:09:12Z
Message: AADSTS50020: User account 'xxxxxxx@xxxx' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'dae89220-69ba-4957-a77a-47b78695e883'Universal Print Native Client in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.


I am a personal user and have no idea what Azure is.

I am using a Microsoft user that has administrator rights, so have no idea what the problem is.

The computer has recently come back from being fixed - screen issues, but I can't think that this would be part of the problem.


Thanks

:)

 

Can't share printer—getting error message

Step 1: Go to store.
Step 2: Buy a less shitty printer.
Step 3: Pick up some beer while you are there.
Step 4: Enjoy both your new printer and your beer.

In all seriousness, I have had more issues with Lexmark printers and their shitty drivers then any other manufacturer, HP is a close second though.

However, if you don't want to get a new printer*Laugh :laugh:, and I can understand that, when my Lexmark was giving me the same troubles in Win7(and Vista) I had to make sure the Windows firewall was ON and the firewall service was enabled and running. After I shared it I could re-disable the firewall and firewall services.

 

Can't share printer—getting error message

Not working... I see the printer, but when I go to add it, I get this messge: "Windows could not connect to the printer (error 0x0000000d)."

I installed the 32-bit drivers for it and printed something out from the pc the printer is connected to, and I went to the additional drivers page and added drivers for 64-bit, and when I went to add the printer on the other machine, it copied drivers over, but after that I got the error message listed above...

 

cannot install networked printer windows 10

Hi,

Thank you for contacting Microsoft Community.

To understand the issue better, I would need more information from your end.

• What is the make and model of the printer?
• Do you get any error messages? If yes, what is the complete error message?
• Did you try the steps suggested by Mohammed AliAli replied on November 1, 2015?

If not, please try those steps and keep us updated on the status of the issue. I will be glad to help you further.