Windows 10: Microsoft Family Activity not reported for one member

I have two children 10 and 13. The 10 year old's computer is newer and the family safety settings are set up and reporting activity perfectly for the account. I am able to set screen time limits. Both children are set to administrator I trust them and I am as well on both computers.The 13 year old's computer looks like it has the exact same family settings as the 10 year old's but it shows zero activity. The windows device is registered under the user. I have try to do this account verification on the computer https://aka.ms/familyverify but I'm not sure what's supposed to happ

:)

 

Family activity report

Hi Javier,

There are ways on how to manage activity reporting for your child. To configure your account settings, here are the steps:

• Go to the account.microsoft.com/family site at Microsoft on any PC
• Then sign-in
• Open Settings
  
• Tap on the Accounts icon
• Click on Family and other users on the left side
• Chose Manage family settings online
• Check recent activity link for the child's account

Turn On and Manage Activity Reporting for Child

• Click on Recent activity on the left side, and turn on Activity reporting.
• Check or uncheck to Email weekly reports to me for what you want.
• Under Web browsing, Apps and games etc., you can view your child's recent activity for each one, tap on Change settings
  
• Then set allowed times to manage them, and to block any apps and games.

To Turn Off Activity Reporting for your Child, just tap on Recent activity on the left side, and turn off Activity reporting on the right side.

Get back to us if the steps won't work.

 

Microsoft Family Account - Weekly Activity Report Contradiction

Hello,



Thank you for writing to Microsoft Community Forums.

1. Are you aware of any changes made on your PC, prior to this issue?
2. Were you able to track the screen time for the whole week, prior to this issue occurred?

I understand your concern, let us try few troubleshooting methods to resolve this issue and check if that helps:

Method 1: Make sure the 'Diagnostic & feedback' to 'Full' on the child's device.

To do that,

1. Tap on 'Windows + I' on the keyboard.
2. Click on the 'Privacy' option.
3. Now click on the 'Diagnostics & feedback' option under 'Windows permissions'.
   
4. Now select the 'Full' option under 'Diagnostic data'.

Refer the article on See your child's device use with
activity reports more information.

Method 2: If the issue persists, remove and re-add the child account to the family account.

To remove the child account, refer the article on Remove
members from your family group for steps to remove the child account.

To add the child account back into the family, I suggest you to refer the article on

Add members to your family group
and follow the steps mentioned in the article.

Reply with the status of the issue in-order to assist you further.

We await your response.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

microsoft family not reporting activity

just recently set up Microsoft family, and it is not reporting activity to the parent's device. I have looked all day at forums and tried everything they suggest, yet there has been none to work. I have done these on both computers in the family. the screen
time and app limits are working but not the activity reporting.