Windows 10: Microsoft family feature pop up spam

Hello! i am constantly getting pop up spam from the "sign in - Microsoft family features" tab. I have tried multiple times to login through this pop up, but every time i enter my details it loads a little like its going through, and then the same pop up re-appears asking me to sign in again. This pop up tabs me out of any applications that i have open making it difficult to access anything on my computer. Any tips on how to resolve this?

:)

 

Microsoft Family Features Pop-up

Hi,

Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with Microsoft Family pop-ups



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• Do you see the pop-up on startup after turning on PC?
  
• What is the message on pop-up?
  
• Were you a part of Microsoft Family Safety?
  
• Were you a part of Microsoft Family Safety as, an organizer/ a family member/ a child account?
  
• As said that you have removed family features from your accounts, so does that mean you left the family group?
  

Please provide more information regarding the issue.

Meanwhile, you may follow the link to Leave family group or remove members (microsoft.com)



We await your response

Vineet Kumar

Microsoft Community - Moderator

 

Stop the Family Feature Pop Up

Microsoft already told me to to the following. I have tried them, but they do not work. Microsoft Family Features do not show up.

• Press the Windows key + R to open the Run dialog box.
  
• Type "netplwiz" and press Enter.
  
• In the User Accounts window, select your account and uncheck the box that says "Users must enter a user name and password to use this computer."
  
• Click Apply and enter your password if prompted.
  
• Restart your computer and check if the pop-up still appears.
  

If the above steps do not work, you can try disabling the Microsoft Family Features service by following these steps:

• Press the Windows key + R to open the Run dialog box.
  
• Type "services.msc" and press Enter.
  
• In the Services window, scroll down and locate the "Microsoft Family Features" service.
  
• Right-click on the service and select Properties.
  
• Change the Startup type to "Disabled" and click Apply.
  
• Restart your computer and check if the pop-up still appears.
  

I have tried these steps but they do not work. I still get the popup. During a proctored final exam, it popped up and I got flagged for cheating. I may be expelled from school because no one could help me figure out how to prevent the popup. How do I prevent this popup from happening? I am fed up with this. I have already performed these troubleshooting steps and Microsoft Family Features does not show up within them.

 

Microsoft Family Features

Hello Laura,

To disable family features and turn off family settings on Windows 10, I suggest that you follow the steps outlined in these support articles:

• How do I turn off family features?
• Turn off family settings in Windows 10

Make sure you're signed in with your Microsoft account to
account.microsoft.com/family. For more information about troubleshooting issues with family features, please see this
forum article
created by Daniel Strommen [MSFT].

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.