Windows 10: Microsoft Family Features timing out after time limit removed

1. I have updated the computer.

2. I have turned off screen time limits

3. I have turned off App specific restrictions

4. After doing all of the above, I restarted the computer


Firefox is STILL restricted forcing my child to ask for permission, which can only be granted on 3 hour blocks which does NOT work for them doing school or me working in a secure facility without internet access, and my 70 year old mother should not be forced to troubleshoot a tech issue that SHOULD be disabled.


How do I permanently disable Firefox from being blocked by Windows.

:)

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

Time limits in Microsoft Family

Hello HalloSturmhorst,

I recommend that you try the following steps to troubleshoot Family issues:

1. Remove the child account from your Microsoft Family account and add it back.

2. Go to your adult account on the Family page, and toggle off/on time set limits for your son account.

If you need more information about troubleshooting family issues, use this link to read the forum article.

https://answers.microsoft.com/en-us/windows/for...

 

Microsoft Family Screen time is BROKEN

Hello,



Thank you for writing to Microsoft Community Forums.



1. Were you able to perform this task previously?

2. Are you aware of any changes made on your PC, prior to this issue?





As I understand your concern related to Microsoft Family screen time limits, let us try few troubleshooting methods to fix this issue and check if that helps:

Method 1: Fix screen time limits not working. Refer the following article on
Fix screen time limits not working
for steps to troubleshoot issue with screen limits.

Method 2: If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer the article on
Remove members from your family group
for steps to remove the child account from the family account. You can refer the following article on

Add members to your family group for steps to add the child account back to your family account.



Hope it helps,

Sandeep Kumar M

Microsoft Community – Moderator