Windows 10: Microsoft Family: Locked screen time shouldn't count as usage time

If the computer is locked, my child isn't using it, and it shouldn't count as screen time.


He's very young and often forgets to log off. If he locks the screen and wakes up in the morning, his time is already used up for the day.

:)

 

Windows 10 Family Safety: Time limits and screen locking

I recently set up my son's computer with family safety, and I have him limited to 3 hours of total screen time per weekday. I have told him that when he gets up to go outside, eat, or whatever to lock his computer - but it appears that the time he's away is counting toward his total time as well, which defeats the purpose of screen locking IMO. I've scoured Microsoft and the forums to see if screen lock time counts toward computer time in the family safety feature, but have found absolutely nothing. Does anyone out there know for sure, and if so can you post references?
Thanks.

 

MS Family Screen Time - Locked Screen

Hi,



Thank you for writing to Microsoft Community Forums.



The screen time is based on the active hours on the computer, i.e. the idle time is not counted in the screen time report. When the screen is locked, the screen time is not getting calculated to the original screen time. You can find the information
in the section Common issues with time limits of the thread
Troubleshooting family safety features in Windows 10 created by Daniel Strommen [MSFT].



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

MS Family Screen Time - Locked Screen

On some days, MS Family reports more than 9 hours of screen time on my child’s account when I’m confident it should be far less. Does MS Family keep the clock running even when the screen is locked? If so, I suggest you pause the clock when the screen
is locked.