Windows 10: Microsoft family requires the child sign in again and again

Microsoft Family requires the child sign in again every single day otherwise -

this weekly report will not reflect their screen time and recent activity for that device. I receive a message on the child’s account.

How many times should he sign-in?

:)

 

microsoft family questions

Hello,

You might be facing this issue due to the account is not configured properly.
We suggest you to remove the child account from family safety, re-add it again and check if the issue still persists. You may follow the steps below:

Remove a child via Family Safety website

• Sign in at account.microsoft.com/family using the parent account.
• Click the More button next to the child account that you want to remove.
• Then click Remove from family. Click again on
  Remove to confirm.

Add a child via Family Safety website

• Sign in at
  account.microsoft.com/family using the parent account.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
  Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select
  Create a new email address for your child and follow the instructions on the screen.

Your child will need to accept the invite from their email.

Let us know how it goes and we will be glad to assist you further.

 

Microsoft family- no longer monitoring child's activity

Hello,

There are several reasons why you are having this issue. One of the reasons could your account might not be configured properly. To resolve this, let us reconfigure your Family Safety feature:

Remove child account

• From a web browser, go to http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
• To remove a child, choose Remove at the top of the section labeled Select a child to view or edit their settings.
• Select the person you want to remove from the family.
• Select the Remove button that appears when you've chosen the person to remove.

Add child account to your family

• Sign in at account.microsoft.com/family.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select Create a new email address for your child and follow the instructions on the screen.

Update us with the result so we can further help you.

 

Never-ending issues with mouse/touchpad and with Microsoft Family time limits

Hi,

Regarding mouse and touchpad concern, we suggest that you install the latest driver update in device manufacturer's website. If the issue still persists, you check on this
link and follow the steps or suggestions on how to resolve the issue on mouse and touchpad.

And with Microsoft Family concern, you can try to remove the child account by following steps provided below:

• Go to
  http://account.microsoft.com/family and sign in with your Microsoft account.
• From Family tab select the Child account that you set on your son's account.
• Click More and select Remove from Family.
• Sign out and try to log in again.
• Try to Add a child account. Check on this
  link to know more information on how you can add a child account.
  

Your reply is most important for us to ensure we assist you accordingly.

Regards.