Windows 10: Microsoft Family Safety and Programs on Child Profile requiring Administrative access

My child is utilizing their own laptop at school instead of the schools laptop due to me being paranoid that they are not locking down enough and a bit of a control and security freak and has been doing so for the last 3 school years. This has been fine, up until this year when the school is now utilizing "Lock Down Browser" https://web.respondus.com/k12/lockdownbrowser/ to do testing. A problem arises in that, if it is not deployed by the school itself w/ a GPO to prevent usage of the Task Manager and user switching, the version that parents can download requires that the account usi

:)

 

Family Safety - add device to child profile

Since this is the case and you have ensured the settings are correctly setup in family Safety, we suggest that you sign in using your main account and remove you child's account from Family Safety list. (Refer to the image below for reference.)





After completing the steps, attempt to use the email address of your child to login to the computer and see if the same error message still shows up. If the error no longer shows up, we suggest that you attempt to add the account back then to Family safety.

Regards.

 

Family Safety - add device to child profile

Hi,

There are different factors that can contribute as why you are not able to add a Microsoft account as a child account in Family Safety. This could be caused by the account settings that we need to reconfigure or the type of account being used. For us to
resolve your concern, kindly answer the questions below:

• Were there any error messages when you attempted to add the Microsoft account to Family Safety?
• What error messages showed up when your children attempted to login to the computer?

For your reference, you can verify the steps to set up Family Safety in Windows 10 that is available through this

link.

We look forward to your response to our queries.

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



Now, setup Family Safety.

Windows help & learning



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

Filter apps and games with Microsoft Edge

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.