Windows 10: Microsoft Family Safety continues to frustrate our household

Our daughter is homeschooled, and we are counting on MS family safety to act as a gatekeeper to the internet. As she comes across websites she needs to access, we review them and approve them via the app or email. Continually, our approval does nothing. We approve and she still cannot access. She will ask again, we approve again... we can see in our apps that we have approved them. Still nothing. There is no one example for this, it happens daily, and it is happening for educational sites that are supposed to be pre-approved.

:)

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

Account help



Now, setup Family Safety.

Windows help and learning



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

Filter apps and games with Microsoft Edge - Microsoft Support

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.

 

New Microsoft Family Safety Preview app for Android and iOS

Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog