Windows 10: Microsoft Family Safety not preventing apps from installing

Although our son is logged in to a Microsoft Family Safety account as a standard user, not administrator on a Windows 10 Home computer that has all the latest windows updates installed, he still manages to install and use the Opera browser and has even managed to create visitor accounts that bypass even more of the safety features. I have changed the admin passwords both for my own account on the computer and at the UEFI/boot level, so he hasn't been able to create visitor accounts anymore, but he still can install opera on his account, even though it's a standard account.


I think it might be a hardware issue, or a situation where he has certain permissions over the hard drive that allow this. The computer is a custom build desktop that had BIOS, but I've updated it to UEFI, although it has no TPM chip and so has no other hardware security other than secure boot. His own account was originally the owner/admin; I created my own account later and after making it the administrator I switched his to a standard account; maybe that is part of the problem.


When he logs into his account on other computers the family safety features work just fine. I've spent many, many hours trying to solve this and have run out of ideas. What more can be done? Maybe we need to upgrade to Windows 10 Pro with group policy editor so we can use bitlocker or other admin restrictions to prevent these things from happening. Or maybe we need to get a new motherboard with TPM and other hardware security. Not sure. Suggestions?

:)

 

New Microsoft Family Safety Preview app for Android and iOS

Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog

 

Unable to filter the entire website under Family Safety

Hi Raj,

Thank you for contacting Microsoft Community. I understand that you have an issue with filtering websites in Family Safety.
I will surely help you to fix this issue.

This issue could have occurred due to these reasons:

• 
  Incorrect Family Safety settings.
  
• 
  Web filtering is not setup correctly.
  

Try the steps listed here:

Method 1:

I suggest you to refer the article and check if you have setup web filtering correctly or not.

How do I prevent my child from seeing certain websites or chatting online?

http://windows.microsoft.com/en-US/...afety-child-kid-protect-filter-sites-chat-faq

Method 2:

If the issue persists, I suggest you to refresh Family Safety filter and check if it helps.

How do I refresh the Family Safety Filter?

http://windows.microsoft.com/en-US/windows-live/family-safety-filter-faq

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



Now, setup Family Safety.

http://windows.microsoft.com/en-us/windows/set-up-family-safety#set-up-family-safety=windows-8



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

http://windows.microsoft.com/en-US/...afety-child-kid-protect-filter-sites-chat-faq

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.