Windows 10: Microsoft family safety not working -- device doesn't show up

I had a problem with my laptop. My children can log in and no family safety limits apply. The device does not show up in my list of devices on Microsoft Family. Not sure what the fix for this is supposed to be. Pretty frustrating and embarrassing that a child can login to a Microsoft account not a local account that is part of a family and not have the family safety limits apply.Here is what I did to fix the problem after trying all sorts of other things.Failed attempts:1. Check for updates--already up to date 2. Restart PC3. Block family members from being able to login from account setting

:)

 

Family Safety still shows deleted device

I removed a device that my kids used that was managed by Family Safety. Now for each child I have an error in Family Safety: "Update your family member's Windows 10 device to get family features to work."

I cannot Update as instructed. I cannot remove the device further than I have. The device is only listed in this error. Even logging into my children's accounts does not show the device listed, but it does show the error.

I have tried different browsers and computers to see if anything was cached. It has been over a week since it was deleted and about a month since the system was turned off. What's next?

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



Now, setup Family Safety.

Windows help & learning - Microsoft Support



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

http://windows.microsoft.com/en-US/...afety-child-kid-protect-filter-sites-chat-faq

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.