Windows 10: microsoft fix for virus

I have a virus issue and called microsoft not only didn't he help with the virus but now I can't use anything like mrt or support assistant or reset or revo uninstaller or anything the security now asks for permission and a password. So if microsoft screwed up the conputer do I have to pay money now to fix all their mistakes. I've called microsoft again and again. I've put in numerous requests for help via the help.microsoft.com but no one ever calls me. Is getting the computer fixed by real people and then submitting the bill to small claims court really the only way.

:)

 

Microsoft Exclusion List for Anti-virus

Apparantly, Microsoft posted a list of files that can be "Excluded" from any Anti-Virus that you use to help with scanning performance.

You can read about here:

Virus scanning recommendations for Enterprise computers that are running Windows or Windows Server (KB822158) - Microsoft Support

 

computer virus

i think me computer has a virus when i start it up there are no short cuts or task bar( thing with the start button) any suggestions on how to fix it? thanxs


L: email-martinjurewicz@hotmail.com

 

Microsoft Edge TLS Security

After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

For those who prefer not to click links the steps are simple:

1. Click in the Cortana search bar next to the Win 10 Start button

2. Type internet options

3. Select internet options (control panel) from the list

4. Click on the advanced tab

5. Scroll down to the security section

6. Make sure the following are all clicked:
Use SSL 3.0
Use TLS 1.0
Use TLS 1.1
Use TLS 1.2

7. Click apply

8. Refresh the page that was giving the error and it should now connect.

Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.