Windows 10: microsoft game will not download

I am using windows 10. i went to the microsoft store and a paid for minecraft. then tried to download. it says "Thank you, we're attempting to install on your devises [OK]"

:)

 

Where are my downloaded Games?

Hi Brandon,

Games downloaded from the Microsoft Store website or through the Windows Store app are added in the Xbox app's Game list. To access this, kindly perform the following steps:

• Select the Start button, then select Xbox.
• Sign in using the Microsoft account you've used to download the game.
  
• Select My games. Games you have on that device will appear there.

If you can't see the game, it may be because the game was not automatically added on your Game list. To add it, proceed with the steps below:

• Select the Start button, then select Xbox.
• Sign in using the Microsoft account you've used to download the game.
• Select My games.
• Select Add a game from your PC.
• You'll see a scrollable list of all Win32 games and programs that have
  Start menu shortcuts. From the list, find Solitaire HD and add it to your
  My games menu so you can quickly browse for and launch the game.
• Once you've selected your choices, select Add selected games at the bottom of the pop-up window.
  

Don't forget to notify us with the results. We'd be glad to further assist you.

 

Can't download games

Hi Mary,

Thank you for posting in Microsoft Community.

I understand that you are unable to download the game Windows. We will help you.

To assist you better, I suggest you to answer the below questions.

• How are you trying to Download the Games?
• Are you downloading the games from Windows store?
• Are you getting any error messages?

Please post to us with more information to help you better.

 

Downloading games

Hi,



Install game in Compatibility mode

I would suggest you to install the game I compatibility mode and check: Follow these steps:

• 
  Download the driver from the manufacturer’s website.
  
• 
  Right-click on the driver setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists
  

Hope it helps. Do contact us for further queries. We will be happy to assist.



Thank you.