Windows 10: Microsoft Gameinput is causing my system freeze at random. can anyone tell any solution to...

Discus and support Microsoft Gameinput is causing my system freeze at random. can anyone tell any solution to... in Windows 10 Gaming to solve the problem; I had free 1 month Xbox game pass which came free with my pc when I bought it in 2021 I can claim it till September 2023, So I claimed it in July 2023... Discussion in 'Windows 10 Gaming' started by Kunal Prasad, Jul 27, 2023.

  1. Microsoft Gameinput is causing my system freeze at random. can anyone tell any solution to...


    I had free 1 month Xbox game pass which came free with my pc when I bought it in 2021 I can claim it till September 2023, So I claimed it in July 2023 and downloaded several games with Xbox game pass, the moment I installed HITMAN: World of Assassination on my pc my laptop started to freeze at random times I checked on the reliability monitor and it says; "windows was not properly shutdown" and when I checked Informational event it says; "Windows Installer reconfigured the product. Product Name: Microsoft GameInput. Product Version: 10.1.22621.3036. Product Language: 1033. Manufacturer: Micr

    :)
     
    Kunal Prasad, Jul 27, 2023
    #1
  2. MrK451 Win User

    Microsoft GameInput causes laptop to freeze.

    Lately, I've noticed my laptop freezing while I'm in the middle of playing games (notably it's happened with Borderlands 3 and Final Fantasy XIV) and upon checking my Reliability Monitor, I notice that a freeze is always preceded by Microsoft GameInput performing a "Successful application reconfiguration."


    Microsoft Gameinput is causing my system freeze at random. can anyone tell any solution to... b70e1d83-72ca-491a-a9e5-3f0b05ce5e6d?upload=true.png


    Majority of the red Xs in that image are from Windows freezing due to Microsoft GameInput.

    I've read some other responses this issue involving removing Xbox and Windows Gaming Services, however those are not options for me as I use the Xbox app frequently and that requires Gaming Services to be installed. I have checked and made sure that both my BIOS and all my drivers are up to date as well but the freezes still happen. As it stands, the only viable solution is manually uninstalling GameInput from my system, but then it also periodically reinstalls itself after some time.

    Something to note, these issues only started to occur when Microsoft GameInput updated to version 10.1.22621.1011.

    Are there any potential solutions or workarounds to this issue? Maybe even a way to permanently remove GameInput and stop it from reinstalling itself?
     
    MrK451, Jul 27, 2023
    #2
  3. Microsoft GameInput causes laptop to freeze.

    Hi

    Thanks for your reply.

    Because you need to use Xbox programs often, and Xbox programs also run based on gameinput, there may be no good way to disable or uninstall it. As you said, no matter how you disable it, it will be automatically started by updating or restarting.

    However, after checking, it seems that no one has the freezing problem caused by gameinput like you, so I wonder if it is because your gameinput service is tampered with or infected by a virus or a third-party program.

    You can use defender or other anti-virus software to perform a full anti-virus scan to check whether there is any suspected infection.

    You can also go to the relevant game forums to check whether there are users with the same problems as you.

    Keep us posted if you encounter any challenges along the process.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

    -----------------------

    * Beware of scammers posting fake support numbers here.

    * Please check and vote this answer if it helps as it will be beneficial to more community members reading here.
     
    Derrick19 - MSFT, Jul 27, 2023
    #3
  4. MrK451 Win User

    Microsoft Gameinput is causing my system freeze at random. can anyone tell any solution to...

    MrK451, Jul 27, 2023
    #4
Thema:

Microsoft Gameinput is causing my system freeze at random. can anyone tell any solution to...

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