Windows 10: Microsoft games say no internet connection

It seems like a lot of us are suddenly having this issue that started yesterday and continues today. Says no internet connection. But nothing has changed with my internet, my computer, or my settings, which leads me to believe it's with your apps! I did the troubleshooting you said to check and that shows no issues. So maybe check your apps and see what's changed on them. Very frustrating.

:)

 

Network Settings says No Internet Connection, But...


I've tried unselecting the option but I didn't fix the issue - nor could I see why it would.

The following things connect to the internet fine:

• Microsoft Edge (new IE)
• Chrome
• Skype
• Steam's browser and Steam multiplayer games
• League of Legends launcher, patcher, PVP.net and game client
• Battle.net
• Pretty much everything

What doesn't work:

• Network Center (says I'm not connected)
• Windows Live Mail (logging in)
• Outlook (logging in)
• Notepad 8 (logging in)
• User Accounts (logging in)

The issue seems to affect any Microsoft product that tries to connect to Live.

 

Cant get Cortana to work, says it's not connected to the internet.

Hello ,

Your question on Microsoft Community has received a reply from Joy Kemprai.

Title:
Cant get Cortana To work



Reply

Hi John,

Thank you for posting your query in Microsoft Community.

I understand the issue that you are facing currently, and we in Community will try to resolve your issue the best way we can.

Before I can provide you any assistance, I would like you to answer the question below:

1. Do you that an un-interrupted internet connection?

2. Is your web browser working properly?

I suggest that you perform the steps below and check if the issue persist:

Step 1: Disable Proxy

Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

Follow the steps below to disable proxy:

• Press “Windows Key” + “R”.
• Type “inetcpl.cpl”.
• Go to Connection.
• Click on LAN Settings.
• Check the box which says Automatically detect settings.
• Uncheck the box under Proxy server.

Step 2: Run Internet Troubleshooter.

Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

• Press Windows key + R
• Type Control
• Click on Troubleshooting
• Click on Connect to the internet
• Click on Next and follow the On-screen instructions.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

I have done all the above and have a 50mbps connection. Help. Thank You

 

Computer says not connected to Internet even after connected to Internet

Hi Mark,



Thank you for writing to Microsoft Community Forums.



I understand that applications show that you are not connected to Internet. I’ll certainly help you with this issue.



However, please let us know:

• How is the computer connected to Internet i.e. Ethernet or Wi-Fi?
  
• Are you aware of any changes made on the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

I would suggest you to try changing the network connection i.e. if the computer is connected to Internet through Wi-Fi, try using Ethernet and check if that helps.



You may also want to refer the troubleshooting steps mentioned in the article
Fix network connection issues in Windows.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator