Windows 10: Microsoft Incident Support - Refund

Hello,I had several frustrating encounters with a Microsoft Support Technician who lives far across the world speaking through a tin can with a dog constantly barking in the background, who was supposed to help me resolve an SQL Server connections issue. Unfortunately, he was unsuccessful and suggested that I contact a network engineer although he claimed that my DNS, DHCP and SQL Servers were all properly installed and configured. I stated that I had nobody else and that's why I was calling and paying $$$ Microsoft, to help me resolve these issues. Suffice to say that after having me assist h

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Microsoft support for business buy single incident

I'm trying to buy support for a single incident for Microsoft support for business. I can select my country from the list of countries where I want to receive support. However, when I go to put in payment information, it won't let me change the country for
the credit card billing address from the United States.

How can I purchase an incident without a US credit card?

Thank you for your help,

David

 

Refund for an application bought on Microsoft Store

Hi,

Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
we suggest that you contact our
Microsoft Support team.

For detailed information about the return and refund policy, see
Microsoft Terms of Sale.

Let us know if you need further assistance.

 

Refund for purchasing The Sims 4.

Thank you for the information. We suggest that you log in to your Microsoft account, and check if the charge was applied. Follow the steps below to check it:

• Go to account.microsoft.com.
• Log in using your username and password.
• Click the Payment & billing tab.
• Select Order History.

If the charge shows on your Order History, please contact Microsoft Store Support. Refer to this
link.

If the charge is not showing, you may need to contact the developer of the game to process the refund.



Get back to us if you need more information and we'll be happy to assist you.