Windows 10: Microsoft India arranged a call back time 2020-Oct 14 and then failed to call back as...

This issue is apparantly quite common. MS customer service India don't take commitments seriously and are quite disrespectful in the sense that wasting a callers time is of no concern to them. My issue is a Win 10 update failure which has been recurring on my desk top since 1703. Each time I call MS the suggested solution by the 1st line techs is always the same ,download the iso or use the update tool. The issue was escalated to a tech level two who suggested a bios update and a video card driver update which took some time since my OS is located on a Raid 1 and needed to research the safest method of flashing the bios without destroying it. After updating the bios as suggested, Win 10 still failed to update with the same error so I contacted MS again. I always get India unfortunately and the issue after 2 hours of de-ja vue was escalated to level 2 and a window was agreed to during which MS would call. I made arrangements to accomodate the time agreed to but MS did not call. Now I'll contact the so called "support service" again and try to resolve this problem before MS stops supporting 1703 which will occur in less than a week. The only OS that MS has ever released that was relatively stable and stayed in it's lane was XP. Every other Windows release has been ****.

:)

 

End of Support for Microsoft Security Essentials and Windows 7: January 14, 2020

Will Microsoft Security Essentials (MSE) continue to protect my computer after the end of support?

No, your Windows 7 computer is not protected by MSE after January 14, 2020. MSE is unique to Windows 7 and follows the same lifecycle dates for support. Learn
more about MSE.

Source:
https://support.microsoft.com/en-us/help/4527878/faq-about-extended-security-updates-for-windows-7


Also:
https://support.microsoft.com/en-us/help/4057281/windows-7-support-will-end-on-january-14-2020

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EDIT: Both above articles got updated. Article 4527878 on Dec 18, 2019, Article 4057281 on Dec 16, 2019:

" Microsoft Security Essentials (MSE) will continue to receive signature updates after January 14, 2020. However, the MSE platform will no longer be updated.
"

Also see:
https://techcommunity.microsoft.com/t5/Windows-AMA/Microsoft-Security-Essentials-availability-after-Win7-EOL/m-p/1070283

================================================================================

Suggest reading everything here:
Answers to common security questions - Best Practices

especially:

• Choosing an Anti-Virus Program
• Supplementing your Anti-Virus Program with Anti-Malware Tools
  

Pinned until 12/25

 

Adobe's Flash to be phased out in 2020

Yesterday, Adobe announced that Flash will no longer be supported after 2020:

WordPress › Error



In response, Microsoft published a communication which describes their next steps for the Internet Explorer & Microsoft Edge:

The End of an Era – Next Steps for Adobe Flash

 

Cumulative updates - April 14 2020

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