Windows 10: Microsoft Jigsaw Puzzles won't open

Researched answers and found one to "restart" it in settings. Did that, but it still won't open.

:)

 

Microsoft Classic Jigsaw Puzzles - How to re-look at solved puzzles

Thank you for writing to Microsoft Community Forums.

You can try the step below to check the last solved puzzle.

Method: Check last played game.

1. Open Jigsaw Puzzle.
   
2. Search for My account and you will see images below
   My account, click on the image and all your last solved puzzle will be there.
   

If you have any further question related to the game, I suggest you please check

Microsoft Casual Games Community.

Regards,

Amit Sunar

Microsoft Community – Moderator

 

Microsoft jigsaw will not download any more puzzles.

Hi Wendy,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you are facing issues with the download of Microsoft Jigsaw puzzle.

Please answer the below questions to assist you better.

Is the system connected to Proxy server?

Follow the below steps and check if it helps.

Reset Windows Store Cache.

I would suggest you reset the Windows app store and check if it helps to resolve the issue.

Steps:-

1. Press
Windows Key + R.

2. Type,
WSReset.exe and hit Enter.

I suggest you to refer and try the troubleshooting steps from the link on
Microsoft Jigsaw Puzzle Problem replied by Syed Md Bilal on
October 21 2015.

Microsoft Jigsaw Puzzle Problem

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Microsoft Jigsaw Puzzles - Crashes

Try following and check after each step

1. Try to reset the Jigsaw Puzzles

Windows Key+I > Apps > Scroll down to Jigsaw Puzzles > Click this App > Advanced options > Reset

2. Uninstall this by below method and then reinstall from Microsoft Store

Uninstall it using Windows 10 Store App Unistaller - Apps-Cleaner.zip

https://gallery.technet.microsoft.com/scriptcen...