Windows 10: Microsoft Journal wrongly imports PDFs

Discus and support Microsoft Journal wrongly imports PDFs in Windows 10 Software and Apps to solve the problem; Hello there,I am using MS Journal as my note taking app.However, when I want to insert a PDF no matter its resolution per page, white borders are... Discussion in 'Windows 10 Software and Apps' started by Rémi KINTZINGER, Nov 20, 2023.

  1. Microsoft Journal wrongly imports PDFs


    Hello there,I am using MS Journal as my note taking app.However, when I want to insert a PDF no matter its resolution per page, white borders are placed. When exporting my journal to PDF, those white borders are still there.Page on software grey backgroundMicrosoft Journal wrongly imports PDFs :pDF when exported annotated to show what the PDF file should be:This is frankly annoying. The app is really good and I would really enjoy to have a better importing experience on it.If you have any suggestions about that please let me know !

    :)
     
    Rémi KINTZINGER, Nov 20, 2023
    #1

  2. Should I be able to use interactive pdfs in Microsoft Journal?

    Hi SharonTumiati,

    Welcome to Microsoft Community.

    We fully understand the inconvenience the issue has caused.

    Microsoft Journal is primarily designed for freehand note-taking and drawing on digital devices such as the Surface Pro.

    Journal allows you to insert a copy of a PDF into your notes and mark it up with ink. However, it does not mention anything about interactive PDFs or hyperlinks. It seems that Journal is not designed to support interactive PDFs at this time.

    While you can insert PDF files into Microsoft Journal, it primarily treats them as static documents and does not provide full support for interactive elements like hyperlinks or form fields. The interactive features of your PDF planner may not function as expected within Microsoft Journal.

    If you need to use interactive PDFs with working hyperlinks, you may want to consider using a dedicated PDF reader or annotator app that supports interactive elements.

    If it is convenient for you, we sincerely invited to report your opinions or suggestions on the product to Microsoft.

    Microsoft attaches great importance to user experience, you can submit your ideas and suggestions through the Feedback Hub, and the development team will regularly review submissions for ideas or fixes.

    Please share the feedback link here after submitting as it will allow others on the forum to vote for your submission, including me. More votes will lead to more visibility and higher priority to the development team.



    Thanks for your patience and understanding!

    Best Regards,

    | Microsoft Community Support Specialist
     
    Kyo - MSFT, Nov 20, 2023
    #2
  3. Incorrect rendering of jpg/png files inserted in Journal files using Microsoft Print to PDF

    Sorry. Your suggestion didn't help. I want to tell you the following:

    (1) When I import those scanned png files into a Journal note, they appear with correct scaling in Journal without a problem. When I print it as a pdf file, and view that pdf file using Edge or some other app to view that pdf file, they are incorrectly
    scaled.

    (2) Everything worked without any problem when I use the previous version of Journal under Windows 7.

    That's why I concluded that there is a problem of the pdf rendering part of the Journal of the current version. It is not a problem of the scanned png files, it is the problem of the pdf rendering of the Journal.

    Thanks!
     
    BoundaryValueProblems, Nov 20, 2023
    #3
  4. Rose Cal Win User

    Microsoft Journal wrongly imports PDFs

    Old Windows Journal

    Hi,

    It is possible that Windows Journal was removed from certain versions of the Windows operating system due to corrupted system files. To provide you the accurate resolution, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Are you getting any error messages?
    • Which build and version of Windows 10 are you using?
    • What troubleshooting steps have you done so far?

    Meanwhile, we suggest that you follow the steps in article on how you can install Windows Journal on
    versions of Windows from which it was removed.

    Keep us posted if you need additional help.
     
    Rose Cal, Nov 20, 2023
    #4
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