Windows 10: Microsoft log in internet connection needed

So whenever i try to log into my Microsoft account on my PC or laptop it tells me that the account either doesn't exist or that I need internet connection to log in. when I've been told my account doesn't exist I've tried clicking the option to create account and using the email to then be told that the account already exists and to sign in and when I do that it shows a black screen. Ive been told i need internet connection when i was trying to log into a Minecraft account and i went through the normal process while connected to the internet and when i press login it gives me the error "0x80

:)

 

Windows 10 Internet Connectivity Issues with various programs

Hi,



Apologies for the late reply.



Try the following steps:

I would suggest you to run Internet Connectivity troubleshooter:





Try the following steps:

• 
  Click "Search" and type "Troubleshooting" without quotes and hit enter.
  
• 
  Click “View All”
  
• 
  Select "Internet Explorer connection"
  
• 
  Click next to run the troubleshooter.
  
  
  
  Regards,
  

 

No internet connection

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to connect to the internet. In order to get clarity and to assist you accordingly,
please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type
  winver in Windows search/Run command)
• What is the make and model of the PC?
• Are you able to access internet using a different network?

• What is the KB number of the Windows Update installed prior to this issue?
  

In this scenario, we would suggest you to manually reset TCP/IP and check, follow these steps:

1. On the
   Start screen, type CMD. In the search results, right-click Command Prompt, and then select Run as administrator.
   
2. 
   At the command prompt, enter the following command, and then press Enter:
   

netsh int ip reset c:\resetlog.txt


Note: If you don't want to specify a directory
path for the log file, run the following command instead:

netsh int ip reset


3. Restart the computer.



Also,
try the troubleshooting steps referred in this article:
Fix network connection issues in Windows
and check if it works.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Microsoft Store opening- Internet connection problem error code 0x80072efd

Hi Syed,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with accessing Microsoft Edge and Windows Store with error: 0x80072efd, we will help you with this issue.

• Do let us know if you are using wired/ wireless internet connection on your device?

I suggest you to try the below and check if it helps.

Step 1: Use
Internet Connection Troubleshooter.

Internet Connection Troubleshooter find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to clear cache and cookies from the Microsoft Edge browser.

Steps:

• Open Microsoft Edge, click on
  More Action at the right top corner.
• Click on Settings, click on
  Choose what to clear under Clear browsing data.
• Select the Browsing history, caches and cookies and hit
  Clear.
• Close the browser and try to open it again.

Step 3: Run WSReset.exe .

• Press Windows+R key to open Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.