Windows 10: Microsoft made me create a new account on an email that already had an account. How do I...

Discus and support Microsoft made me create a new account on an email that already had an account. How do I... in Windows 10 Gaming to solve the problem; As the question says, I tried logging into my account yesterday, and Microsoft told me that the account didn't exist and to make a new one, even though... Discussion in 'Windows 10 Gaming' started by tomakun12345, Jun 27, 2023.

  1. TOMAKUN12345
    tomakun12345 Win User

    Microsoft made me create a new account on an email that already had an account. How do I...


    As the question says, I tried logging into my account yesterday, and Microsoft told me that the account didn't exist and to make a new one, even though there is proof that my old account exists. After having to create this account, I don't know what happened to the old account and all of the money and saves I put into it. Here is proof that the account existed previously. As seen here, this account was in April 6th in use, and I have an even earlier one dating back to September 1st, 2022. I am confused on why Microsoft not only made me make a new account on this email, but also lose all of my

    :)
     
    tomakun12345, Jun 27, 2023
    #1
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Microsoft made me create a new account on an email that already had an account. How do I...

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